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Contact Sorel Customer Service

Sorel Phone Numbers and Emails

Toll-Free Number:

  • (888) 697-6735
Call customer service
Send Message

Customer Service:

  • (888) 622-6953
  • (800) 622-6953

Business Sales:

  • (800) 523-4585
    Alphabroder, ASI or PPAI number
  • (800) 523-2155
    S&S Activewear, ASI or PPAI number
  • (608) 268-6523
    Threadfellows.com

Headquarters:

  • (503) 985-4000

Legal:

  • (800) 352-5267
    Judicial Arbitration and Mediation Services

Sorel Emails:

Business Sales
Alphabroder, ASI or PPAI number, S&S Activewear, ASI or PPAI number, Threadfellows.com, Wholesale Business Partner Asia Pacific, Wholesale Business Partner Canada, Wholesale Business Partner Europe, Wholesale Business Partner Latin America, Wholesale Business Partner Middle East and Africa, Wholesale Business Partner United States
Legal
DMCA Inquiries
Media
Press Inquiries
chinadealerrequests@columbia.com
Wholesale Business Partner China
affiliates@sorel.com
Affiliates
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Sorel Customer Service?

Most Popular Number:

(888) 697-6735
Total calls: 24 Issues resolved: 2 Last call: Dec 17, 2024
author avatar
PissedConsumer Reporter

The support number of the Sorel customer service is 888 697 6735. It serves to clear all general questions which may appear, including information about the account registration, membership, types of footwear or any difficulties with ordering or deliveries. The working hours of the customer care department are Monday through Friday from 5 a.m. to 8 p.m. PT. On Saturdays and Sundays, the support team is available from 6 a.m. to 6 p.m. PT.
To get information about the warranty, ask for help with the return or other product-related questions, call 888 697 6735 and choose option 3. Business representatives can reach the Sorel support managers via the telephone number 800 523 4585.

The Sorel email is Support@helpcenter-sorel-eu.zendesk.com. The email serves to help clients with issues related to the ordered products. Write the letter, including all the details, including the number of the order, date of delivery, product flaws, and other related information.
In case of any short questions related to other than product questions, use the Sorel live chat. The icon to launch the online chat is available on the official website of the company. The working hours of the chat are Monday through Friday from 8 a.m. to 5 p.m. PT. On weekends the live chat is available from 8 a.m. to 5 p.m. PT.

Sorel address is 14375 NW Science Park Drive Portland, Oregon 97229, United States. The address of the corporate office serves to place key departments of the company to run the business, make decisions and react to the complaints of the clients. To find the local store of the Sorel, open the site and click the circle at the top right corner of the main page. Choose the region and country you need.

Sorel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Sorel is 8886976735. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday.

  • People call Sorel mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Sorel Website:

Sorel Help Center:

Corporate Office Address:

Sorel
14375 NW Science Park Drive
Portland , Oregon 97229
United States

Other Info (opening hours):

Hours:

Monday - Friday: 5:00 am - 9:00 pm PST

Saturday - Sunday: 6:00 am - 7:00 pm PST

More contact details

Fax:

+1 (503) 985-5012

Sorel Rating Based on 4 Reviews

Rating details

1.0
more details
Value for money
Discounts and Special Offers
Warranty
Location

Rating stats

Rating trend

Summary of Sorel Customer Service Calls

30 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sorel?

Shipping and Delivery Question:

  • “Missing item”
  • “Issues with delivery”
  • “Package not delivered”

Request for Information Question:

  • “Status of order”
  • “I never got a confirmation of my order”
  • “You sent me a confirmation email that my order had shipped and I did not place an order”

Return/ Replace Question:

  • “Return”
  • “Return without order number”
  • “Return of purchase”

Product/ Service Question:

  • “Defect with my boots”
  • “Damaged package”

Other Question:

  • “Hole in both heels of boots”
  • “My shoes”
  • “My irder”

Compare Sorel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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