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Contact Sorel Customer Service

How to Reach a Person at Sorel

Verified Contact Information

Toll-Free Number:

  • 1-888-697-6735
Call Now
Send Message

Customer Service:

  • 1-888-622-6953
  • 1-800-622-6953

Business Sales:

  • 1-800-523-4585
    Alphabroder, ASI or PPAI number
  • 1-800-523-2155
    S&S Activewear, ASI or PPAI number
  • 1-608-268-6523
    Threadfellows.com

Headquarters:

  • 1-503-985-4000

Legal:

  • 1-800-352-5267
    Judicial Arbitration and Mediation Services

Business Sales:

sales@alphabroder.com
Alphabroder, ASI or PPAI number
csullivan@ssactivewear.com
S&S Activewear, ASI or PPAI number
apacdealerrequests@columbia.com
Wholesale Business Partner Asia Pacific
cadealerrequests@columbia.com
Wholesale Business Partner Canada
eudealerrequests@columbia.com
Wholesale Business Partner Europe
latamdealerrequests@columbia.com
Wholesale Business Partner Latin America
emeadealerrequests@columbia.com
Wholesale Business Partner Middle East and Africa
usdealerrequests@columbia.com
Wholesale Business Partner United States

Customer Service:

support@helpcenter-sorel-eu.zendesk.com
Europe

Legal:

dmca@columbia.com
DMCA Inquiries

Media:

pr@sorel.com
Press Inquiries
chinadealerrequests@columbia.com
Wholesale Business Partner China
affiliates@sorel.com
Affiliates

Sorel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sorel Phone Number
1 (888) 697-6735
Average Hold Time
00:00:42
Average Calls duration
4 minutes
Most Popular Sorel Email Address
cadealerrequests@columbia.com
Sorel Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview

How to Contact Sorel Customer Service?

Most Popular Number:

(888) 697-6735
Total calls: 28 Issues resolved: 3 Last call: May 30, 2026

The support number of the Sorel customer service is 888 697 6735. It serves to clear all general questions which may appear, including information about the account registration, membership, types of footwear or any difficulties with ordering or deliveries. The working hours of the customer care department are Monday through Friday from 5 a.m. to 8 p.m. PT. On Saturdays and Sundays, the support team is available from 6 a.m. to 6 p.m. PT.
To get information about the warranty, ask for help with the return or other product-related questions, call 888 697 6735 and choose option 3. Business representatives can reach the Sorel support managers via the telephone number 800 523 4585.

The Sorel email is Support@helpcenter-sorel-eu.zendesk.com. The email serves to help clients with issues related to the ordered products. Write the letter, including all the details, including the number of the order, date of delivery, product flaws, and other related information.
In case of any short questions related to other than product questions, use the Sorel live chat. The icon to launch the online chat is available on the official website of the company. The working hours of the chat are Monday through Friday from 8 a.m. to 5 p.m. PT. On weekends the live chat is available from 8 a.m. to 5 p.m. PT.

Sorel address is 14375 NW Science Park Drive Portland, Oregon 97229, United States. The address of the corporate office serves to place key departments of the company to run the business, make decisions and react to the complaints of the clients. To find the local store of the Sorel, open the site and click the circle at the top right corner of the main page. Choose the region and country you need.

PissedConsumer Club

Contact Information

Sorel Website:

Sorel Help Center:

Corporate Office Address:

Sorel
14375 NW Science Park Drive
Falkirk, Scotland 97229
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 5:00 am - 9:00 pm PST

Saturday - Sunday: 6:00 am - 7:00 pm PST

More contact details

Fax:

+1 (503) 985-5012

Summary of Sorel Customer Service Calls

34 TOTAL
CALLS
03:36 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare Sorel Customer Service To

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