I received these headphones as a Christmas gift on 12/25/2015.On 5/25/2016 I called Sony to try to get the right head phone repaired.
I was informed that they are only under warranty from Sony for 90 days, but my warranty that came with the headphones CLEARLY states that parts are covered for ONE YEAR. After searching online I discovered that this has happened to a lot of people. These headphones are being sold with defective, cheap material that breaks on the right side for every consumer that has complained. AVOID SONY HEADPHONES!!!
They are too expensive to break so easily and Sony WILL NOT honor your warranty when they do!I WILL NEVER BUY ANOTHER SONY PRODUCT AGAIN!
More Review Details
|Product or Service Quality|
|Value for money|
|Diversity of Products or Services|
|Style and Design|
|Ease of Use|
|Exchange, Refund and Cancellation Policy|
What I liked
- I would never suggest sony to anyone
What I disliked
- Very bad experience i would never suggest sony to anyone
- Warranty policy
- Poor customer service
- Cheap materials that break easily
- Too expensive will never buy from sony again
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