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Contact Sony Pictures Entertainment Customer Service

How to Reach a Person at Sony Pictures Entertainment

Verified Contact Information

Toll-Free Number:

  • 1-877-488-4258
Call Now
Send Message

Customer Service:

  • 1-310-634-1918
    For Text
  • 1-310-244-4259
    People and Organization Department
  • 1-310-244-6926
    Stage and Office Operations
  • 1-310-244-3704
    Stock Footage
  • 1-310-244-4000

Legal:

  • 1-310-244-3450
    DMCA Inquiries

Sales/ Reservations:

  • 1-310-244-8687

Customer Service:

audiolibrary@spe.sony.com
Audiolibrary
spe_procurement_supplier@spe.sony.com
Procurement
stockfootage@spe.sony.com
Stock Footage Library
studio_tours@spe.sony.com
Studio Tours
supplier_diversity@spe.sony.com
Supplier Diversity
cliplicensing@spe.sony.com
To License a Clip

Jobs/ Career:

spe_careers@spe.sony.com

Legal:

ccpa@spe.sony.com
CCPA Inquiries
copyright_agent@spe.sony.com
DMCA Inquiries
spe_privacy@spe.sony.com
Privacy Inquiries
privacy_brasil@spe.sony.com
Privacy Inquiries - Brazil
spe_can_privacy@spe.sony.com
Privacy Inquiries - Canada
spe_eu_privacy_contact@spe.sony
Privacy Inquiries - European Union and the United Kingdom

Media:

uk_publicity@spe.sony.com
PR Inquiries  (outside the United States)
press@spe.sony.com
Press Inquiries

Sales/ Reservations:

groupsales@sonypictures.com

Technical Support:

websitetech@spe.sony.com
sustainable_purchasing@spe.sony.com
Supplier Sustainability
spe_logo_request@spe.sony.com
To Use the Sony Pictures/Columbia/TriStar Logo

Sony Pictures Entertainment Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sony Pictures Entertainment Phone Number
1 (877) 488-4258
Average Calls duration
1 minute
Most Popular Sony Pictures Entertainment Email Address
ccpa@spe.sony.com
Issue Resolution Rate
Low (26% reported full resolution)
Contact Method Distribution
76% phone, 24% email
Common Reasons for Contact
Product/ service, request for information and return/ replace
View full overview

How to Contact Sony Pictures Entertainment?

Sony Pictures Entertainment phone number is (877) 488-4258. If you want to send a text message to the support team, send it to (310) 634-1918. Do you need to contact the People and Organization Department? If so, please dial (310) 244-4259. To address your sales inquiries, contact the company at (310) 244-8687.

Sony Pictures Entertainment email address for tech support is websitetech@spe.sony.com. If you experience issues navigating Sony Pictures Entertainment website, send a report to the tech support team.
Are you a member of the media? Do you have press inquiries? Please direct them to press@spe.sony.com.
Consumers who need to address inquiries about group sales should contact the company at groupsales@sonypictures.com.
If you are looking for a job and would like to learn more about career opportunities at the company, send your inquiries to spe_careers@spe.sony.com.

The corporate headquarters is based in California. Sony Pictures Entertainment address for mailing is
10202 W. Washington, Jimmy Stewart Building, Culver City, California 90232, United States. To contact the company offline, send your correspondence right to the main office.

The company operates during usual operation hours and can be reached via phone and email. However, holiday periods may affect the corporate contact center and the response times may be longer than usual. It’s recommended you contact the support team before the holidays to learn more about schedule changes.

Currently, there are no options for contacting the support team available on the Sony Pictures Entertainment website. However, if you have questions, you can check out the “Help (FAQ)” page to find answers. If you would like to get company updates, please press the “Get Updates” button at the top of the page to sign up for the corporate newsletter.

PissedConsumer Club

Contact Information

Sony Pictures Entertainment Website:

Sony Pictures Entertainment Help Center:

Corporate Office Address:

Sony Pictures Entertainment Inc.
10202 W. Washington, Jimmy Stewart Building
Culver City, California 90232
United States

Fax:

+1 (310) 244-2626

Why Customers Call Sony Pictures Entertainment?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 25%
  • Product/ Service 18%
  • Request for Information 18%
  • Return/ Replace 11%
  • Activation/ Cancellation 7%
  • Account 7%
  • Website/ Application 7%
  • Payments and Charges 4%
  • Staff 4%

Customer Inquiries & Issues

25%
  • "About the Venom movie"
  • "Archive Footage"
  • "Give up spider man once in for all"

Product/ Service

18%
  • "Movies I bought i no longer have access too on ps5"
  • "Problem with bluray"
  • "Ncaa college football and game issues"

Request for Information

18%
  • "I need speak to a rep"
  • "Inquiry"
  • "Verification of house hunter approaching our property for preproduction movie"

Return/ Replace

11%
  • "Changing email on Sony pictures core"
  • "Email change"

Activation/ Cancellation

7%
  • "Unsubscribe from emails"
  • "Hi, Can you please cancel my subscription and refund the amount. Ihe amount has been deducted today"

Account

7%
  • "Don't want to delete my crunchy roll account"
  • "Digital movies codes"

Website/ Application

7%
  • "App"
  • "Technical difficulties with site"

Payments and Charges

4%
  • "Autodebit cancel"

Staff

4%
  • "Customerservice"

Compare Sony Pictures Entertainment Customer Service To

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Frequently Asked Questions

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