Not resolved

Purchased Xperia M5 (E5663) from 1Gadget.com on 6th September 2015 and sent my set for repair on 13th Dec 2015 to 1Gadget.com and just received it today 14th January 2015 due to set was unable to charge (even-though tried with proven working charger and cable).

The problem still exist when receiving the phone today as i need to play around with the cable on the USB charging port in order for the phone to charge. When power on even-though the indicator is showing charging but the battery percentage keep dropping.

In the job report provided by IXSUN S/B (ref: HVC-1215-1252-004 dated 2nd Jan 2016), attended by Tan Yaw Aik on 8th Jan 2016) stated service was perform as below:

1.Upgrade Software,

2.Battery Assy

3.Adhesive WR Back Panel.

How do you guys serviced this unit?? as the real problem still exist? do i need to wait for another 1 month in order for the set to be send for repair again? and come back with the same problem again?

This is my 1st Sony Phone and I've a Nightmare with this model.

Review about: Sony Xperia M5 Dual E5663.

I liked: Entertainment system, Car audio.

I didn't like: Handphone.

Review #770262 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $2000
Preferred solution Let the company propose a solution

Had an Experience with Sony Malaysia?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
foo
Kuala Lumpur, Kuala Lumpur, Malaysia #1204376

BRO,you are not alone .

now i also got same issue with xperia M5.

send to repair and waiting collect ...

You May Also Like

Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more KitchenAid Refrigerator - Model No. KFCS22EVMS - SerialKY3629028 Kitchenaid "Bought refrigerator in October 2009 for over $3.000.00 (not cheap). First problem in Sept. 2010: Major water leakage due to inadequate drain pan falling apart - serious damage to wooden..." Read more Swagtron - Used product shipped when I ordered new - no customer service Swagtron "I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the swagtron.com website). I attached the ad here. It says specifically it is a "New" hoverboard for..." Read more Sony Malaysia - Review about Sony Xperia M5 Dual E5663 from Mountain View, California Sony Malaysia "Saya beli sony xperia m5dual e5663 pada januari 2016,masuk mggu ke3 pakai tiba2 mslh no coverage n hanya emergency call saja..hntr ke sony service centre utk baiki sbb still baru..." Read more Guardsmans - I purchased the 5 yrs protection plan from guardsman for my Ashley Furniture. Our dog was licking and discolored the leather couch we purchased. Guardsmans "The plan states animals bodily fluids are covered. When we put in a claim, they twisted things & said wear doesn't count. Our couch is only 2 yrs. old and..." Read more Ispg - I paid them for Mobile App and in return they took my money and never done the job. Theif company Ispg "I paid upfront $18K for Mobile App and got some wireframes for approval the next month. I got a bill to pay $6K more for additional features which was approved..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Ms2store - Maplestory 2 Mesos Ms2store "Nice Place to buy Maplestory 2 Mesos and MS2 Items at MS2Store.com seller, Fast delivery and 100% safe guaranteed. 95% Maplestory 2 Mesos orders can be completed within 30mins. It's..." Read more