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Contact Sonnet Insurance Customer Service

How to Reach a Person at Sonnet Insurance

Verified Contact Information

Toll-Free Number:

  • 1-844-766-6384
Call Now
Send Message

Customer Service:

  • 1-888-920-7180
    Pet Insurance
  • 1-888-668-6087
    Towing and Roadside Assistance
  • 1-844-766-6388

Report Fraud:

  • 1-800-222-8477

Accessibility:

accessibility@sonnet.ca

Complaints/ Feedback:

ombuds@sonnet.ca
Office of the Ombudsperson

Customer Service:

developer@sonnet.ca
App Support
group@sonnet.ca
Group Insurance
help@sonnet.ca

General Info:

info@pets.sonnet.ca
Pet Insurance

Legal:

privacy@sonnet.ca
Privacy Inquiries

Media:

news@sonnet.ca

Sonnet Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sonnet Insurance Phone Number
1 (844) 766-6384
Average Hold Time
00:11:03
Average Calls duration
9 minutes
Most Popular Sonnet Insurance Email Address
info@pets.sonnet.ca
Sonnet Insurance Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact Sonnet Insurance?

Most Popular Number:

(844) 766-6384
Total calls: 61 Last call: May 25, 2026

Sonnet Insurance customer service phone number is 844 766 6384. The support number is general and allows you to get information about the company and its services. If you have questions connected to the pet insurance, call 888 920 7180. Concerning issues of the Towing and Roadside Assistance, dial 888 668 6087. For the other questions, use the telephone number 844 766 6388. To report fraud, use the line 800 222 8477. The Sonnet Insurance phone number can be used within the operating time of the company.

Sonnet Insurance email is help@sonnet.ca. The customer care team operates this inbox to provide users with assistance. The other email address serves to get information about the accessibility of services in your region. Send the request to accessibility@sonnet.ca. To report a problem, use the email address ombuds@sonnet.ca. Issues related to the pet insurance can be resolved via the inbox info@pets.sonnet.ca. The legal department operates the email address privacy@sonnet.ca.

Sonnet Insurance hours are Monday through Friday from 8 a.m. to 6 p.m. ET. The advisor chat can be reached within the mentioned time slots. During the other period, you can use the official platform to review information or send requests to the email address.

Sonnet Insurance address is 111 Westmount Rd. S Waterloo, Ontario N2L 2L6 Canada. This is the location for sending correspondence to the Sonnet Insurance headquarters. The Office of the Ombudsperson is located at 111 Westmount Rd. S P.O. Box 2000 Waterloo, ON N2J 4S4. The other address of the company is 301-600 Empress St. Winnipeg, MB R3G 0R5. Use any of the mentioned addresses for the correspondence.

PissedConsumer Club

Contact Information

Sonnet Insurance Website:

Sonnet Insurance Help Center:

Corporate Office Address:

Sonnet Insurance Company
111 Westmount Rd. S
Waterloo, Ontario N2L 2L6
Canada

Other Info (opening hours):

Advisors Chat Hours:

Monday - Friday: 8:00am - 6:00pm (ET)


Mailing Address:

Office of the Ombudsperson

111 Westmount Rd. S

P.O. Box 2000

Waterloo, ON N2J 4S4


Other Location:

Petline Insurance Company

301-600 Empress St.

Winnipeg, MB R3G 0R5

More contact details

Summary of Sonnet Insurance Customer Service Calls

65 TOTAL
CALLS
09:09 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sonnet Insurance?

Product/ Service Question:

  • “For insurance coverage”
  • “To get insurance”
  • “I need my insurance paper”

Payments and Charges Question:

  • “Payment”
  • “Schedule payments”
  • “Missed payment”

Request for Information Question:

  • “I need help with a auto quote”
  • “Update my vehicle and insurance”
  • “Check my quote”

Activation/ Cancellation Question:

  • “To a have a renewed insurance”
  • “Renewal with a change of address. Apparently it was sent back.”
  • “Cancelling my house insurance”

Return/ Replace Question:

  • “Changing my credit card information”

Refund Question:

  • “Problem again with my refund”

Cards Question:

  • “Because of credit card have a new cvv”

Other Question:

  • “For a quote”
  • “Quote”
  • “Quote vechile”

Compare Sonnet Insurance Customer Service To

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Frequently Asked Questions

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