Contact Songkick Customer Service
Songkick Phone Numbers and Emails
Customer Service:
-
+44 207 729 0027
Legal:
-
1 (212) 275-2000
Songkick Emails:
Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries
Songkick Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Songkick Customer Service Rating
5 out of 5
Contact Method Distribution
78% phone, 22% email
Most Popular Songkick Phone Number
+44 207 729 0027
Most Popular Songkick Email Address
privacy@songkick.com
Overall Customer Sentiment
Mostly satisfied
Common Reasons for Contact
Product/ service, refund, shipping and delivery
Call Volume by Day
View full overview ›
Songkick Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Songkick Customer Service Rating | 5 out of 5 |
| Contact Method Distribution | 78% phone, 22% email |
| Most Popular Songkick Phone Number | +44 207 729 0027 |
| Most Popular Songkick Email Address | privacy@songkick.com |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Product/ service, refund, shipping and delivery |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Prepare before the call to Songkick | Order id or tracking number |
Call Volume by Day
Contact Information
Songkick Website:
Songkick Help Center:
Corporate Office Address:
SK Acquisition Ltd
12-18 Hoxton Street
Hoxton,
England
N1 6NG
United Kingdom
Other Info (opening hours):
Privacy Inquiries
1633 Broadway
New York
California 10019
Summary of Songkick Customer Service Calls
21
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Songkick?
Product/ Service Question:
- “Can not access my e-ticket”
- “Can't buy tickets”
Shipping and Delivery Question:
- “Tickets not received”
Payments and Charges Question:
- “I cant find my Billy ocean tickets on my phone”
Website/ Application Question:
- “Some shows of the artiste who I represented are not available on your site”
Request for Information Question:
- “Enquiry about concert”
Refund Question:
- “Refund”
Other Question:
- “To see if my ticket when through”
- “False advertising”
- “Need bought tickets email”
Compare Songkick Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Songkick