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Contact SonderMind Customer Service

SonderMind Phone Numbers and Emails

Toll-Free Number:

  • (844) 843-7279
Call customer service
Send Message

Customer Service:

  • (844) 714-1716
    Meet a Physician Provider
  • (844) 257-0988
  • (844) 888-9355
  • (844) 256-9897
  • (844) 257-1461

Business Customer Service:

  • (720) 674-8866

Legal:

  • (844) 256-9902

SonderMind Emails:

Business Customer Service
Customer Service
Jobs/ Career
Legal
Media
Press Inquiries
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How to Contact SonderMind?

Most Popular Number:

(844) 843-7279
Total calls: 18 Last call: Mar 11, 2025
author avatar
PissedConsumer Reporter

To speak with the SonderMind customer service representative directly, dial the following toll-free number: 844-843-7279. This is the primary line where you can discuss inquiries related to therapy services, scheduling appointments, or handling account issues. Need help with meeting a provider? Call 844-714-1716. To expedite the communication and receive meaningful answers, prepare all the necessary questions in advance.

For written support, SonderMind provides the following dedicated email address: support@sondermind.com. It fits queries, requests, and feedback. Have job or career-related inquiries? Direct them to careers@sondermind.com. Regarding legal concerns, contact SonderMind at legal@sondermind.com.

The SonderMind headquarters is located at 2000 S Colorado Blvd, Tower 1, Suite 8000, Denver, Colorado 80222, United States. This office serves as the main corporate location, where key company functions take place. Use the mentioned SonderMind address to send official correspondence. If you see that your matter requires in-person discussion, visit the main office, but don’t forget to schedule an appointment in advance.

The SonderMind customer service team is available to assist with a wide range of matters during the following business hours: Monday through Friday from 7 a.m. to 6 p.m. GMT-7. Such a schedule makes contacting the team convenient for both early and midday callers. Regarding email communication, the response typically comes within 72 business hours.

If you prefer digital communication, SonderMind provides a convenient contact form on the “Contact Us” page of the official company website. To access it, follow “Contact Us” at the bottom menu. In the contact form, you will be asked to choose options and describe the nature of your inquiry in detail.

SonderMind Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call SonderMind is 8448437279. 95% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • People call SonderMind mainly because of product/ service, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

SonderMind Website:

SonderMind Help Center:

Corporate Office Address:

SonderMind Inc.
2000 S Colorado Blvd, Tower 1, Suite 8000
Denver, Colorado 80222
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 7:00am - 6:00pm

More contact details

SonderMind Rating Based on 2 Reviews

Rating details

2.4
more details
Customer service
Location
Insurance Plans Acceptance
Value for money

Rating stats

Rating trend

Summary of SonderMind Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SonderMind?

Product/ Service Question:

  • “Possible insurance problems”
  • “Problem connection”
  • “I am a provider with a tech issue”

Request for Information Question:

  • “I can’t get help!”
  • “About my appointment”

Account Question:

  • “Complete account”

Payments and Charges Question:

  • “Billing”
  • “Billing issue”

Staff Question:

  • “Services without insurance”

Other Question:

  • “Can't join video call”
  • “Start counseling”
  • “Start with counselor”

Compare SonderMind Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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