Midlothian, Virginia
1.8K views 5 comments
Not resolved

i went my first time and they were really nice.Had a little bit of redness and bumps which they say is normal.

Didnt really like the redness and bumps but seemed to be working so i went to appointment two... that was the worst mistake ever.... now i have a

permanent scar above my lip... not a little one either and it is deep...

i was in contact with the center via emails and calls and all they kept telling me was that it should heal up and get better to just put this and that on it. Sent them pictures and everything they must wolnt realizing like i was telling them in the emails i now have a hole in my face... do they care no... smh never again...

stay away from this company.... not worth it...

never had a scar on my face like this...terrible service and they are not even trying to fix the problem they caused from someone at their company obviously not knowing how to use there machines appropriately

Review about: Laser Hair Removal Treatment.

I didn't like: Scar and rudness.

Review #641281 is a subjective opinion of a user.

Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution whatever it cost to fix the scar and make it go away

Had an Experience with Sona Medspa?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Due to the anonymous nature of this review, we at Sona MedSpa are not able to identify the reviewer with complete certainty. Regardless, we STRONGLY encourage the reviewer to reach out to the Center Manager at the Sona location where you had/are having your treatments done. The Center Manager will promptly schedule a time to meet with our medical staff to understand the cause of this issue and recommend a course of treatment. Contact information for our Richmond-area locations are as follows:
Midlothian - (804) 608-8800
Glen Allen - (804) 967-9500
Sona MedSpa is a reputable company with over 17 years in business and an A+ Better Business Bureau rating. Each Sona location is overseen by a medical director as safety is of the highest priority. Additionally our medically-trained treatment providers are among the best in the industry. We continuously seek a positive outcome for each and every client and do not ignore those who believe they have had an adverse reaction to a treatment.
Brett Lutz
Digital Marketing Manager P: 980.233.3192 F: 704.612.7610 blutz@sonamedspa.com 5955 Carnegie Blvd., Suite 300 | Charlotte, NC 28209
to sonamedspa Midlothian, Virginia, United States #1038440
Based on these overwhelming negative reviews, I have decided to look elsewhere.
Honey, you should worry about those blackheads on your nose before your lip line.
to Anonymous #989550
Wow and you need to check your attitude. I bet you're fat!
to Anonymous Leesburg, Florida, United States #1266470
It's a herpes she rewaxed

You May Also Like

"I had my haircut by Linda last week at your Centerpoint Location. I HAD shoulder lengthhair and wanted my aline taken out and 1/2 inch in the back taken off...." Read more
"Untrustworthy. Buy 1 get two free, however they jack their prices up to make up for those 2free. $8000 what a fool I was. Then they mess your appt up..." Read more
"i ask for a color my hair is 2different colors i can believe this and the cut was horrible..." Read more
"I went in for a balayge and told them I want NO brassiness or yellow tones in my hair, so they knew from the start.I came out with..." Read more
"Wigsis.com website is not what you seeing behind the website is a bunch of thieves ripping consumers off. The pictures of the wigs on the website is nothing like what..." Read more
"I just realized money was being taken from my checking account. Since it is not a large amount, I didn't pay close attention. I have no clue who I have..." Read more
"My husband got me a beautiful auqamarine chocolate diamond ring for christmas 2016..sent it out to get sized..3 weeks later got it back and noticed the bottom of the band..." Read more
"We purchased a 2009 Coachman Chaparral and from the first walk through before committing to the purchase we expressed concern over a large amout of Lady bugs inside we were..." Read more