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3.2

Working in the store was a toxic work enviroment and I worked there 3 weeks and the Manager refused to train me properly for the job .I was not trained for bra fits or bopis,She contunously stated she did not have time and I folded panties or cashiered but was not fully aquipped to service all customer needs.One morning I asked for guidance as to what to do and the other manager replied I dont know how to delegate, When the other associates tried to help me she would not let them show me , Consequently I left as my skill set was not being utilized and not a part of the team, This was at the Leawood Soma and as a high volume store and inclusivivity in the workplace should be the rule and not the exception.I the Manager doesn;t have time to train I don not think it is condusive to a positive work enviroment.

User's recommendation: Future customers the more personnel know to assist customers the better the customers are assisted and taken care of.

Preferred solution: Let the company propose a solution.

Soma Intimates Pros: Product is a quality product, Quality product.

Soma Intimates Cons: Not willing to train newcomers in team enviroment, Not a good company culture.

Location: Lees Summit, Missouri

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