Solvaderm Phone Numbers and Emails

Toll-Free Number:

  • (888) 211-8468
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Solvaderm Email:

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How to Contact Solvaderm Customer Service?

Most Popular Number:

(888) 211-8468
Total calls: 30 Issues resolved: 5 Last call: Jan 4, 2024

To connect with Solvaderm Customer Service assistance, utilize their toll-free line by dialing (888) 211-8468. This contact avenue is customized to assist customers across the entire United States, guaranteeing accessibility irrespective of your geographic location. Whether your queries pertain to product specifics, order aid, or other matters, this phone connection acts as a direct conduit to the customer service unit. It's essential to acknowledge that the responsiveness could vary based on the prevailing call volume. Regardless, Solvaderm upholds its dedication to providing prompt and efficient service, ensuring the resolution of all inquiries with effectiveness.

For those preferring written interaction, Solvaderm Customer Service offers a dedicated email channel for customer support: solvaderm@gmail.com. This email is overseen by their vigilant customer service team, ready to address diverse concerns, provide information, or resolve issues related to their products or services. When crafting your email, it is beneficial to include thorough details about your inquiry or issue, covering specific aspects such as the concerned product, relevant order numbers, and the nature of your question or concern. This detailed approach aids the customer service team in delivering a precise and helpful response.

Solvaderm Customer Service stands ready to assist throughout the entire week, with weekend hours differing from those on weekdays. The specific contact hours are as follows:
- Monday through Friday: Open 24 hours
- Saturday: 10:00 AM to 5:00 PM EST
- Sunday: 12:00 PM to 10:00 PM EST
These strategically varied hours cater to customers with inquiries or requiring assistance at different times of the day. Whether seeking support at the break of dawn, during the twilight hours, or over the weekend, Solvaderm's customer service team ensures accessibility for prompt assistance. This extended availability aims to enhance the overall customer experience by accommodating diverse schedules.

Solvaderm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Solvaderm is 8882118468.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Solvaderm mainly because of product/ service, request for information and refund.

View full overview ›
PissedConsumer Club

Contact Information

Solvaderm Website:

Solvaderm Help Center:

Corporate Office Address:

6 Ram Ridge Road
Spring Valley, New York
United States

Other Info (opening hours):

Monday to Friday – (24 Hours a day)

Saturday – 10:00 AM – 5:00 PM EST

Sunday – 12:00 PM – 10:00 PM EST

More contact details

Solvaderm Rating Based on 7 Reviews

Rating details

2.7
more details
Customer service
Price Affordability
Diversity of Products or Services
Reliability

Rating stats

Rating trend

Summary of Solvaderm Customer Service Calls

30 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Solvaderm?

Product/ Service Question:

  • “Pump doesn't work on new product”
  • “I received an empty bottle of eyevage or it was defective....nothing came out when pumped even after pumping 100 times.”
  • “Defective vessel - leaks product from rubber bulb”

Request for Information Question:

  • “Skincare question”
  • “About my order”

Refund Question:

  • “A refund”

Return/ Replace Question:

  • “Return”

Staff Question:

  • “Customers service”

Website/ Application Question:

  • “Trouble placing order online”

Other Question:

  • “My orders”
  • “Received empty container”
  • “Just received order. Bottle of excelagene bone dry”

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