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Contact Solutran Customer Service

How to Reach a Person at Solutran

Verified Contact Information

Toll-Free Number:

  • 1-844-659-4664
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • 1-813-471-9780
    Tampa, FL, U.S

Headquarters:

  • 1-763-559-2225

Solutran Emails:

Customer Service
Legal
CCPA Inquiries, Privacy Inquiries

Solutran Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Solutran Phone Number
1 (844) 659-4664
Average Calls duration
1 minute
Most Popular Solutran Email Address
solutions@solutran.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Cards, return/ replace, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Solutran Customer Service?

Most Popular Number:

(844) 659-4664
CCPA Inquiries
Total calls: 25 Issue resolved: 1 Last call: May 8, 2026

The Solutran phone number for customer service inquiries is 1-813-471-9780. The same contact can be used to reach official representatives at the company’s corporate office in Tampa. The support agents at this helpline are ready to answer general questions about the company and its services Monday through Friday from 8 a.m. to 5 p.m. CST. You can also learn more about the Health Plan Benefits and Employer Programs at this phone number. The customer care advisor can explain the rewards system and inform you about OTC, Food, and Grocery Benefits. For the CCPA questions, dial 1-844-659-4664. If you want to discuss legal inquiries, call the Solutran headquarters at 1-763-559-2225.

The Solutran customer service email is solutions@solutran.com. You can send your concerns, complaints, and compliments to this address, and the customer care team will get in touch with you to provide information or offer ways to resolve the issue as soon as they study your case. You can also request additional information about the company’s services and programs via email. Alternatively, you can reach the support team using the online form on the Contact Us page of the official website. To discuss the CCPA inquiries, write to ccpa@solutran.com. If you have questions regarding the Privacy Policy or Data Protection, email them to the Data Protection Officer at privacy@optum.com.

The Solutran headquarters mailing address is Solutran, LLC., 13305 12th Avenue North, Minneapolis, Minnesota 5544, United States. You can send official correspondence and documentation to this office. The customer service team will handle consumers’ questions, concerns, complaints, and suggestions sent to this address. Another company’s corporate office is located at 10150 Highland Manor Dr., Suite 205, Tampa, Florida 33610, United States. The official representatives at this Solutran address are also ready to answer your questions and assist with solving your issues. The Privacy Policy inquiries and Data Protection requests can be sent to Optum Privacy Office, MN101-E013, 11000 Optum Circle, Eden Prairie, MN 55344, United States.

You can visit the Solutran website whenever you need to reach customer service. Click the Get in Touch button in the top right corner of the homepage and complete the online form with the required information and your inquiry details. If you are a member of a current Solutran program and need assistance, visit the Member Support page by clicking the corresponding button in the top right corner of the screen to discuss your matter with the customer care advisor. You can also contact the company’s representatives via social media by clicking the icon of a preferred platform at the bottom of the homepage.

PissedConsumer Club

Contact Information

Solutran Website:

Solutran Help Center:

Corporate Office Address:

Solutran, LLC.
13305 12th Avenue North
Minneapolis, Minnesota 55441
United States

Other Info (opening hours):

Other Location:

10150 Highland Manor Dr. Suite 205

Tampa, Florida 33610

United States


Custome Service Hours:

Monday - Friday: 8:00am - 5:00pm CST


More contact details

Fax:

+1(763) 559-8872

Summary of Solutran Customer Service Calls

40 TOTAL
CALLS
00:57 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Solutran?

Cards Question:

  • “UCard”
  • “Card decline for mobility scooter”
  • “Card declined”

Payments and Charges Question:

  • “Why my bills internet bill taking so long to get paid.”
  • “Dispute”
  • “Inquiring about recent charges”

Product/ Service Question:

  • “Covered products”
  • “Don’t want product”
  • “Purchase number”

Account Question:

  • “Have a clear & don’t know who’s acct to credit”
  • “To verify a check I received from Solutran”
  • “Merchant login issues”

Return/ Replace Question:

  • “I need a replacement Snap card.”
  • “Need replacement card”

Request for Information Question:

  • “I want to know why my internet bill taking so long to get paid.”
  • “Place an order”

Other Question:

  • “Solutran sent me the the wrong check”
  • “My money”
  • “Business”

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