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Contact Solo Stove Customer Service

How to Reach a Person at Solo Stove

Verified Contact Information

Toll-Free Number:

  • 1-888-723-7020
Call customer service
Send Message

Customer Service:

  • 1-972-945-1588
    For Text
  • 1-817-900-2664
  • 1-833-456-8958

Sales/ Reservations:

  • 1-817-900-8433
    Corporate Sales

Solo Stove Emails:

Customer Service
General Info
Investors/ Franchising
Legal
Sales/ Reservations
Corporate Sales

Solo Stove Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Solo Stove Phone Number
1 (888) 723-7020
Average Calls duration
1 minute
Most Popular Solo Stove Email Address
help@solostove.com
Issue Resolution Rate
Low (6% reported full resolution)
Solo Stove Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Solo Stove?

Most Popular Number:

(888) 723-7020
Total calls: 21 Issue resolved: 1 Last call: May 19, 2026

The Solo Stove company has published the toll-free number 1-888-723-7020 to contact the business agents for general queries and concerns. Clients can also message 1-972-945-1588 to request assistance from Solo Stove customer service between business hours. The helpline, 1-817-900-2664, is also active for the same purpose. Lastly, users seeking to discuss matters regarding corporate sales and reservations can dial the Solo Stove phone number 1-817-900-8433 Monday through Friday between 8:00 AM and 8:00 PM CST. Those calling on weekends can dial the number most relevant to their concern between 8:00 AM and 5:00 PM CST. That is best for discussing product questions and issues and inquiries regarding billing, shipping, rewards programs, manufacturing defects, performance issues, damages, returns, order status, and tracking information. You can also call the Solo Stove headquarters to cancel and change orders, rewards, discounts, pricing, and account management concerns.

Users can contact Solo Stove customer service at help@solostove.com for inquiries and assistance between working hours. Those seeking general information regarding the company services and policies can email info@solostove.com. The Solo Stove contact email solobrands@icrinc.com is for discussing issues regarding investors and franchising. Customers with legal concerns can write to legal@solostove.com between business hours. Lastly, corporate.sales@solostove.com is the email for sales and reservations. For an efficient response when emailing, submit a request between business hours.

Customers unable to get satisfactory solutions to their problems online can visit Solo Brands, LLC, at 1001 Mustang Dr., Grapevine, Texas 76051, United States, Monday through Saturday for efficient assistance. The times specified to consult the Solo Stove company showrooms from Monday to Friday are between 9:00 AM and 6:00 PM CST. Those visiting on Saturdays can arrive between 9:00 AM and 5:00 PM CST. You can also send a letter to the Solo Stove headquarters at Legal, PO Box 726, Grapevine, TX 76099, to ensure safe communication and better assistance.

To consult Solo Stove customer service online, visit the company website and click Contact Us to get directed to a list of country-specific helplines. Clients can use one of many helplines published on the same page or fill out the contact form to submit a direct request to the support team. That is best for queries regarding fire pits, pizza ovens, camp stoves, accessories, bundles, warranty, damage claims, shipping, returns, and insurance.

PissedConsumer Club

Contact Information

Solo Stove Website:

Solo Stove Help Center:

Corporate Office Address:

Solo Brands, LLC
1001 Mustang Dr.
Grapevine, Texas 76051
United States

Other Info (opening hours):

Customer Service Hours (CST):

Monday - Friday: 8:00am - 8:00pm

Saturday- Sunday: 8:00am - 5:00pm


Showroom Hours (CST):

Monday - Friday: 9:00am - 6:00pm

Saturday: 9:00am - 5:00pm


Solo Stove

Attn: Legal

P.O. Box 726

Grapevine, TX 76099

More contact details

Summary of Solo Stove Customer Service Calls

23 TOTAL
CALLS
01:04 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Solo Stove?

Product/ Service Question:

  • “Soho stove, heat, deflector missing heat, defection legs”
  • “Purchase new solo”
  • “Warranty”

Shipping and Delivery Question:

  • “Tracking”
  • “Stove has not arrived. incorrect address used.”
  • “Wrong item shipped”

Request for Information Question:

  • “Requesting new deflector clips”
  • “Question about the base for Yukon solo”

Return/ Replace Question:

  • “Stove sent to incorrect address”

Refund Question:

  • “Refund rather than reship.”

Activation/ Cancellation Question:

  • “Order cancellation and update”

Other Question:

  • “Pricing”
  • “Sale price”
  • “Lost solo stove lid”

Compare Solo Stove Customer Service To

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