Contact Solo Stove Customer Service
How to Reach a Person at Solo Stove
Toll-Free Number:
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1-888-723-7020
Customer Service:
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1-972-945-1588For Text
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1-817-900-2664
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1-833-456-8958
Solo Stove Emails:
Solo Stove Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Solo Stove Phone Number | 1 (888) 723-7020 |
| Average Calls duration | 1 minute |
| Most Popular Solo Stove Email Address | help@solostove.com |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Solo Stove Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Prepare before the call to Solo Stove | Email, address or zip code or first and last name |
Contact Information
Solo Stove Website:
Solo Stove Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (CST):
Monday - Friday: 8:00am - 8:00pm
Saturday- Sunday: 8:00am - 5:00pm
Showroom Hours (CST):
Monday - Friday: 9:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Solo Stove
Attn: Legal
P.O. Box 726
Grapevine, TX 76099
Summary of Solo Stove Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Solo Stove?
Product/ Service Question:
- “Soho stove, heat, deflector missing heat, defection legs”
- “Purchase new solo”
- “Warranty”
Shipping and Delivery Question:
- “Tracking”
- “Stove has not arrived. incorrect address used.”
- “Wrong item shipped”
Request for Information Question:
- “Requesting new deflector clips”
- “Question about the base for Yukon solo”
Return/ Replace Question:
- “Stove sent to incorrect address”
Refund Question:
- “Refund rather than reship.”
Activation/ Cancellation Question:
- “Order cancellation and update”
Other Question:
- “Pricing”
- “Sale price”
- “Lost solo stove lid”
Compare Solo Stove Customer Service To
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