Solo Mobile Phone Numbers and Emails

Toll-Free Number:

  • (866) 358-8272
    Accounts Receivable | Quebec and Ontario

Customer Service:

  • (866) 358-8277
    Accounts Receivable | Alberta and British Columbia
  • (877) 999-7656
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Solo Mobile Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Solo Mobile is 8663588272. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 1 minute.

  • People call Solo Mobile mainly because of product/ service, activation/ cancellation, payments and charges.

How to Contact Solo Mobile Customer Service?

Most Popular Number:

(866) 358-8272
Accounts Receivable | Quebec and Ontario
Total calls: 14 Last call: May 4, 2024

If you would like to speak to a member of our customer care staff directly, call one of these Solo Mobile contacts. For Quebec and Ontario: 1 866 358-8272. For Alberta and British Columbia: 1 866 358-8277. The Solo Mobile customer service is a pool of qualified experts, all of which are ready to answer any questions you may have and to provide individualized help according to your requirements. They strive to immediately return calls and effectively address your issues. Note, that it is important to provide their reps with additional information to receive substantial feedback regarding your concern.

Solo Mobile email address is not in operation. Yet, for contacting the support service team you have other options. To do this, click on “Contact Us” at the bottom menu of the official company website, and choose your preferable way of contact. Their customer support staff is ready to answer any questions you may have regarding their services or your experiences in detail. You may contact them directly using their mobile numbers. Their reps are here to provide prompt response times and workable solutions to assist make your experience as easy and enjoyable as possible.

The Solo Mobile customer service hours for phone support are Monday to Friday, 8am - 6pm
Saturday & Sunday, 9am–5pm. You can try messaging the support advisors via social media within these hours as well. Understanding the value of your time, they work hard to provide efficient answers throughout these hours. Their staff will make sure your questions are answered quickly, whether you need assistance with a product or service support.

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Contact Information

Solo Mobile Website:

Solo Mobile Help Center:

Corporate Office Address:

Solo Mobile
1 carrefour Alexander-Graham-Bell, Building A-7
Verdun, Quebec H3E 3B3

Other Info (opening hours):

Monday to Friday, 8am - 6pm

Saturday and Sunday 9am - 5pm

More contact details

Solo Mobile Rating Based on 1 Reviews

Rating details

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Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Solo Mobile Customer Service Calls

01:28 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Solo Mobile?

Product/ Service Question:

  • “Need a Extension on my Loan”
  • “Loan repayment”
  • “Haven't receive my loan”

Activation/ Cancellation Question:

  • “Cancel my account”
  • “To cancel irder”

Payments and Charges Question:

  • “Isue on my bill”
  • “Bill”

Shipping and Delivery Question:

  • “Wrong product”

Cards Question:

  • “It will not accept my bank card but it accepted my bank account and now I can't put a debit card on there at all”

Account Question:

  • “Account”

Other Question:

  • “Fan issues”
  • “Do you make a charcoal adptor for grilling”
  • “Unable to receive cash”



Solo Mobile is a large provider of wireless and cell phone services. The company was founded in 2000. It is headquartered in Edmonton, Alberta, Canada. Solo Mobile offers a number of feature phones, Android-based smart phones, and legacy products. The company also provides several voice plans. All postpaid plans include local calls or distance calling. These plans are available to existing clients only. Solo Mobile legacy services include Facebook Babble, 10-4 walkie-talkie, and voicemail. The company serves Alberta, British Columbia, Quebec, and Ontario. Customer service is available during normal business hours. The slogan of the company is as follows: "Canada’s most affordable rates".

Solo Mobile reviews and complaints

Solo Mobile is ranked 608 out of 2100 in Telecommunications category

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