Corning, New York
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100% full Not resolved

I will never again purchase a Soleusair product.I have an air conditioner which I bought less than 3 years ago.

I had a really strange thing happen in which the filter door melted ( not a fire). When I tried to replace the filter door, I had a very difficult time contacting the company.

When on the 4th attempt, I finally got through, I found out the model has been discontinued and they no longer have parts for it.

The air conditioner is only three years old and they no longer have parts!Don't buy any products made by this company.

Review about: Soleusair Air Conditioner.

I didn't like: Customer service and company practices.

Review #812374 is a subjective opinion of a user.

1.0
Customer service
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $350
Preferred solution Price reduction

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