I will never again purchase a Soleusair product.I have an air conditioner which I bought less than 3 years ago.
I had a really strange thing happen in which the filter door melted ( not a fire). When I tried to replace the filter door, I had a very difficult time contacting the company.
When on the 4th attempt, I finally got through, I found out the model has been discontinued and they no longer have parts for it.
The air conditioner is only three years old and they no longer have parts!Don't buy any products made by this company.
More Review Details
What I liked
What I disliked
- Customer service and company practices
- Reason of review:
- Poor customer service
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Soleusair Air Conditioner
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "these people deserve to get thrown on the streets.discusting country and discusting people. im having the same problem with returning my *** dresses and they will not comply with sending..."
- "Eighty-nine homeowners from Bakersfield, CA filed a lawsuit against LENNAR Homes for construction defects. Milstein, Adelman, and Kreger, the firm representing the homeowners, released a statement saying: "These..."
- "I have owned my Saladmaster Cookware for over 40 years! I bought it in 1973 for about $700, which was an outrageous amount back then. (I made payments..."
- "I purchased much. Latitude touring 102T 225 65R 17,a set of 4 from Mavis co. The date was 4/27/2012.When my NYS inspection was done today 6/10/2015 there was 25,681 miles..."
- "Sold Item on eBay, it shipped in 2 packages, The item arrived and the battery arrived unfortunately 1 week later. The Buyer opened a case on eBay right away because..."
- "This company has the worst return policy and the rudest customer service. They have the wrong part listed for a 1995 Jeep, send a part for a 2007 which..."
- "We paid $500 for a Larson security door including installation by a contractor! This door was presented with a video of being beaten with a bat, and a crowbar with..."
- "for 3 days, each day package tracking says "on vehicle for delivery today" but ended up no delivery. This is the third day now again showing the same message we'll..."
- "I have known and respected Jesse Keyes for over 25 years. Jesse Keyes has a successful list of credentials in his academic and professional life. After meeting him at Princeton,..."