Contact Soho Home Customer Service
How to Reach a Person at Soho Home
Verified Contact Information
Toll-Free Number:
-
1-888-433-3218Toll Free US and Canada
Customer Service:
-
+44 160 869 1043Soho Farmhouse Studio
-
+44 203 819 8199UK and EU
-
+44 203 819 8101Westbourne Grove Studio, London
Soho Home Emails:
Customer Service
Returns
Legal
Privacy Inquiries
Media
Press Inquiries
Soho Home Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Soho Home Phone Number
1 (888) 433-3218
Average Calls duration
1 minute
Most Popular Soho Home Email Address
design@sohohome.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, return/ replace and activation/ cancellation
Call Volume by Day
View full overview ›
Soho Home Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Soho Home Phone Number | 1 (888) 433-3218 |
| Average Calls duration | 1 minute |
| Most Popular Soho Home Email Address | design@sohohome.com |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Product/ service, return/ replace and activation/ cancellation |
| Prepare before the call to Soho Home | Email, order id or tracking number or first and last name |
Call Volume by Day
Contact Information
Soho Home Website:
Soho Home Help Center:
Corporate Office Address:
Soho Home
72-74 Dean Street
London,
England
W1D 3SG
United Kingdom
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 8:00pm
Saturday, Sunday and public holidays: 9:00am - 5.30pm
Mailing Address:
180 The Strand
London WC2R 1EA
Summary of Soho Home Customer Service Calls
35
TOTAL
CALLS
CALLS
00:37
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Soho Home?
Return/ Replace Question:
- “Replace pot lid”
- “Replace phone”
- “Follow up on returned item”
Product/ Service Question:
- “I have a telephone from you and the I have had cracked a I have a warranty for it”
- “I need to order another phone”
- “My phone not working”
Activation/ Cancellation Question:
- “Cancel subscription”
- “To cancel my phone drrvice”
- “Activate phone”
Request for Information Question:
- “Inquiry about furniture order”
- “Know about admission”
Staff Question:
- “Customs service”
- “Service not working aat all”
Shipping and Delivery Question:
- “Missing parts”
- “Item arrived with damage”
Account Question:
- “PUK unlock code”
Other Question:
- “Phone got stolen need to cut off”
- “My phone was stolen”
- “Lost my phone”
Compare Soho Home Customer Service To
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Soho Home