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Contact Soho Home Customer Service

Soho Home Phone Numbers and Emails

Toll-Free Number:

  • (888) 433-3218
    Toll Free US and Canada
Call customer service
Send Message

Customer Service:

  • +44 160 869 1043
    Soho Farmhouse Studio
  • +44 203 819 8199
    UK and EU
  • +44 203 819 8101
    Westbourne Grove Studio, London

Soho Home Emails:

Customer Service
Returns
Legal
Privacy Inquiries
Media
Press Inquiries
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How to Contact Soho Home?

Most Popular Number:

(888) 433-3218
Toll Free US and Canada
Total calls: 28 Issue resolved: 1 Last call: Mar 7, 2025
author avatar
PissedConsumer Reporter

Soho Home customer service phone number to reach the representatives from the American and Canadian offices is 888 433 3218. To get in touch with the customer care department from the UK or European zone, call 44 203 819 8199. To connect the King’s Road Studio, call 020 7851 1160. Westbourne Grove Studio operates line 020 3819 8101. The line of the Soho Farmhouse Studio is 01608 691043. The Soho Home phone number is available within the operation time of the company.

Soho Home email is design@sohohome.com. To solve the questions about return, turn with the request to the email enquiries@math-gallery.com. The newcomers can send the letter to hello@sohohome.com. Use the mailing box when you have questions and inquiries related to the general information about the operation time, offices, services and other specifics of the firm. One more mailing box to reach the Soho Home customer service is support@sohohome.com. To get assistance in the privacy questions, send a letter to the privacy.policy@sohohome.com.

Soho Home address is 72-74 Dean Street London, England W1D 3SG United Kingdom. This is the location of the Soho Home headquarters. The other mailing address is 180 The Strand
London WC2R 1EA. Turn to both of the locations in case of sending correspondence and official documents. The location of stores you can find on the website. Press Our Stores tab at the bottom of the page and scroll down the list of addresses and contact numbers.

Soho Home hours are Monday through Friday from 8 a.m. to 8 p.m. EST. On weekends and public holidays you can reach the Soho Home customer service from 9 a.m. to 5:30 p.m. EST. The business time of the other offices can be reviewed on the official site.

Soho Home website allows clients to review the models of furniture and apply filters to find the appropriate one in the catalog. Visitors can create an account to make the search results personalized. To get access to the social networks, scroll the page down and press the icon of the social network you need.

Soho Home Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Soho Home is 8884333218. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Soho Home may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Soho Home Website:

Soho Home Help Center:

Corporate Office Address:

Soho Home
72-74 Dean Street
London, England W1D 3SG
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday, Sunday and public holidays: 9:00am - 5.30pm


Mailing Address:

180 The Strand

London WC2R 1EA

More contact details

Soho Home Rating Based on 4 Reviews

Rating details

1.1
more details
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Soho Home Customer Service Calls

32 TOTAL
CALLS
00:00 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Soho Home?

Product/ Service Question:

  • “I have a telephone from you and the I have had cracked a I have a warranty for it”
  • “I need to order another phone”
  • “My phone not working”

Return/ Replace Question:

  • “Replace phone”
  • “Follow up on returned item”
  • “To arrange a return”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “To cancel my phone drrvice”
  • “Activate phone”

Request for Information Question:

  • “Inquiry about furniture order”
  • “Know about admission”

Staff Question:

  • “Customs service”
  • “Service not working aat all”

Shipping and Delivery Question:

  • “Missing parts”
  • “Item arrived with damage”

Account Question:

  • “PUK unlock code”

Other Question:

  • “My phone was stolen”
  • “Lost my phone”
  • “Ordered item”

Compare Soho Home Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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