The Softopper phone number is (800) 810-7227. This is the phone number for callers from the US and Canada. International customers should contact the support team at (303) 304-0533. The Softopper customer service team can assist you in finding the part or accessory you are looking for, inform you about available truck tops and SUV tops, cage racks, and replacement parts. You can also ask for assistance with your order, make a new one, resolve delivery and payment issues, and more. The support phone line is open on weekdays from 8 a.m. to 4 p.m. MST.
The Softopper email address is info@softopper.com. Alternatively, you can submit a request or an inquiry via the Softopper website. The corporate email for legal inquiries is privacy@bestop.com. Please note that the company does not operate on weekends or holidays. If you send an email outside the company’s operating hours, your request will be addressed the next business day. If you prefer live online communication, you can get assistance via live chat on the company’s website.
In addition to addressing inquiries via email, customers can also connect with the company through the Softopper website. If you need to submit a warranty request, click the “Help” button at the top of the page and select the “Contact Us” option from the dropdown list. There is also an option to connect with Softopper customer service agents via live chat. To start the Softopper live chat, click on the message button in the lower right corner of the “Contact Us” page. Customers who choose to message the company on social media should follow one of the links at the bottom of any website page.