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Contact Sofibella Customer Service

Sofibella Phone Numbers and Emails

Toll-Free Number:

  • (877) 696-0424
Call customer service
Send Message

Customer Service:

  • (954) 917-3544

Sofibella Emails:

Technical Support
info@sofibellawear.com
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Sofibella Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sofibella Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Sofibella is 8776960424. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Sofibella mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Sofibella Website:

Sofibella Help Center:

Corporate Office Address:

Sofibella
1965 N.W. 18th Street
Pompano Beach, Florida 33069
United States

Sofibella Rating Based on 4 Reviews

Rating details

1.8
more details
Price Affordability
Website
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of Sofibella Customer Service Calls

52 TOTAL
CALLS
01:17 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sofibella?

Request for Information Question:

  • “Request a look book and order sheet”
  • “Discuss reorder”
  • “Question regarding sizing”

Return/ Replace Question:

  • “Return question”
  • “Exchange”
  • “Returns”

Shipping and Delivery Question:

  • “Delivery change address”
  • “Wrong item sent”
  • “Ordered wrong size”

Product/ Service Question:

  • “Order not working”
  • “Product defect?”

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Trying to place order. Discount code did not come to email”

Other Question:

  • “Clothes.terriblw fit”
  • “Dissatisfied customer”
  • “Wrong price”

About

Summary

Sofibella is an active wear brand. The company was founded in 2010. Its headquarters is based in Pompano Beach, Florida, United States. Sofibella offers a broad range of products under the following categories: Tops, Bottoms, Skirts, Dresses, and Girls’ Collection. There is also a large stock of accessories including tie headbands, bags, hats, elastic visors, and back packs. Available payment options are Visa, MasterCard, American Express, and Discover. The company accepts returns within 30 calendar days of the original purchase date for a full refund or exchange. Shipping charges are covered by consumers. All sale items are final sale. Sofibella offers free ground shipping via FedEx on all order over US $75.

Sofibella reviews and complaints

Sofibella is ranked 1261 out of 6961 in Footwear and Clothing category

Compare Sofibella Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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