The company does not provide a direct Sofa Club phone number to reach the customer service representatives. However, you can request a call from the customer care team via the official website. Click the Help tab in the upper right corner of the homepage and select the Contact Us option from the drop-down menu. Click the Schedule button in the Book a Sales Call section and follow the prompts. Alternatively, you can contact support via live chat on WhatsApp. Send your message to +44-7700-176-055, and the customer relations agent will respond to provide information or help you resolve your issue. Note that this number is not meant for phone calls.
The Sofa Club email address for customer service inquiries is customersupport@sofa-club.co.uk. You can use it for general questions regarding the company’s products, services, materials, sizes, and prices. The customer care agents will also check the item’s availability and inform you about special offers and sales. The same Sofa Club contact email can be used to file a complaint or share feedback. The support representatives will study your comments and get in touch with you to provide the required information or offer ways to resolve the problem. If you have issues with your purchase, you can email the customer relations team to discuss a return, refund, or exchange.
The Sofa Club address to contact the company’s corporate office is Sofa Club Limited, 6 Centrus, Mead Lane, Hertford, Hertford SG13 7GX, United Kingdom. You can use this address to request information regarding the brand’s products and services. You can also send official documentation, including legal notices and requests, to this office for the Legal Department to handle. The customer service team is also ready for general feedback, complaints, and suggestions sent via mail. To check the company’s locations near you, visit the official website and click the Locations tab at the top of the homepage.
To contact the Sofa Club customer service online, visit the official website, click the Help tab at the top of the homepage, and select the Contact Us option. Click the Submit a Request button on the left and complete a web form with the required information and issue details. You can also click the Message Us Now link to chat with the customer care agents via WhatsApp. The live operators are available Monday to Saturday between 9 a.m. and 5 p.m. and Sunday from 10 a.m. and 4 p.m. BST. Alternatively, you can schedule a call via the website by clicking the Book a Sales Call button and following the instructions.
