Contact SockShop Customer Service
SockShop Phone Numbers and Emails
-
+44 800 019 5667
Customer Service:
-
+44 147 659 1001EAST MIDLANDS
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+44 191 297 2420NORTH EAST
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+44 161 833 4034NORTH WEST
SockShop Email:
SockShop Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| SockShop Customer Service Rating | 4 out of 5 |
| Contact Method Distribution | 73% phone, 27% email |
| Most Popular SockShop Phone Number | +44 147 659 1001 |
| Most Popular SockShop Email Address | contact@sockshop.co.uk |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Prepare before the call to SockShop | Customer id or account number, order id or tracking number or address or zip code |
Contact Information
SockShop Website:
SockShop Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 am - 5 pm GMT
Address For Returns
Dove Mill, Dove Road
Off Deane Church Lane
Deane, Bolton BL3 4ET
United Kingdom
Other Locations:
Park Lane, Shiremoor
Newcastle On Tyne
NE27 0BS
Gonerby Moor, A1 Grantham
Lincolnshire NG32 2AB
Vivary Way, Colne
Lancashire BB8 9NW
120-128 Oxford Street
London W1D 1LT
Gloucester Street, Atherton
Lancashire, M46 0HB
Llanerch Park, St. Asaph
Denbighshire LL17 0UY
Lowry Outlet Mall, Unit F20/21
Salford Quays
Manchester M50 3AH
Summary of SockShop Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SockShop?
Shipping and Delivery Question:
- “Missing item from delivery”
- “Parcel not delivered”
- “Change delivery address confirmation”
Request for Information Question:
- “I wish to ask about soft topped socks & my order”
- “To check my order”
- “How can i get the 10% off. Doesnt show anywhere on che kout”
Product/ Service Question:
- “Query about repurchase item”
- “Complaint”
Other Question:
- “Double order taken”
- “Ordered socks hole in one paire”
- “Asking do you sell calvin klein mens underwear”
Compare SockShop Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
