Contact So Energy Customer Service
How to Reach a Person at So Energy
Verified Contact Information
Customer Service:
-
+44 330 111 5050
Customer Service:
emergency@so.energy
help@so.energy
Legal:
dataprotection@so.energy
Media:
So Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular So Energy Phone Number
+44 330 111 5050
Most Popular So Energy Email Address
help@so.energy
Issue Resolution Rate
Low (29% reported full resolution)
So Energy Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
92% phone, 8% email
So Energy Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular So Energy Phone Number | +44 330 111 5050 |
| Most Popular So Energy Email Address | help@so.energy |
| Issue Resolution Rate | Low (29% reported full resolution) |
| So Energy Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, payments and charges |
| Prepare before the call to So Energy | Address or zip code or first and last name |
Contact Information
So Energy Website:
So Energy Help Center:
Corporate Office Address:
So Energy
107 Power Road
London,
England
W4 5PY
United Kingdom
Other Info (opening hours):
Hours:
Monday - Friday: 9 am - 5 pm
Summary of So Energy Customer Service Calls
33
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
29%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call So Energy?
Payments and Charges Question:
- “Payment”
- “Direct debit”
- “Billing”
Request for Information Question:
- “Query about an email I recieved”
- “To talk to some one about a new deal”
- “I'm taking about my biil”
Activation/ Cancellation Question:
- “Renew tariff”
- “Renew account”
Account Question:
- “Get on my account”
Shipping and Delivery Question:
- “Engineer not arrived to fit smart meter”
Staff Question:
- “Transfer the service”
Other Question:
- “To see about new contract”
- “Ominous energy”
- “Moving in”
Compare So Energy Customer Service To
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So Energy