Contact So Energy Customer Service
So Energy Phone Numbers and Emails
Customer Service:
-
+44 330 111 5050
So Energy Emails:
So Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call So Energy is 443301115050.
The longest wait times are on Wednesday, while the shortest are on Thursday and Saturday.
Be prepared for the call as So Energy may ask you for the following information to identify you as a customer: address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call So Energy is 443301115050.
The longest wait times are on Wednesday, while the shortest are on Thursday and Saturday.
Be prepared for the call as So Energy may ask you for the following information to identify you as a customer: address or zip code or first and last name.
People call So Energy mainly because of request for information, activation/ cancellation, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact So Energy is help@so.energy. 100% of customers use this email address to address their issues and concerns.
Contact Information
So Energy Website:
So Energy Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9 am - 5 pm
Summary of So Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call So Energy?
Payments and Charges Question:
- “Direct debit”
- “Billing”
- “Can't pay bill spent 1 week still can't pay”
Request for Information Question:
- “I'm taking about my biil”
Shipping and Delivery Question:
- “Engineer not arrived to fit smart meter”
Activation/ Cancellation Question:
- “Renew account”
Staff Question:
- “Transfer the service”
Other Question:
- “Moving in”
- “To submit my meter readings”
- “My husband has died”
Compare So Energy Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.