Contact Snappr Customer Service
How to Reach a Person at Snappr
Verified Contact Information
Toll-Free Number:
-
1-844-376-2777
Snappr Emails:
copyright@snappr.com
DMCA Inquiries
media@snappr.com
Press Inquiries
Snappr Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Snappr Phone Number
1 (844) 376-2777
Average Hold Time
00:00:51
Average Calls duration
2 minutes
Most Popular Snappr Email Address
copyright@snappr.com
Snappr Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
View full overview ›
Snappr Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Snappr Phone Number | 1 (844) 376-2777 |
| Average Hold Time | 00:00:51 |
| Average Calls duration | 2 minutes |
| Most Popular Snappr Email Address | copyright@snappr.com |
| Snappr Live Agent Availability | 9% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, payments and charges |
| Prepare before the call to Snappr | First and last name |
Call Volume by Day
Contact Information
Snappr Website:
Snappr Help Center:
Corporate Office Address:
Snappr, Inc.
50 California Street, Suite 1500
San Francisco,
California
94111
United States
Other Info (opening hours):
Additional Phone Number:
1-300-snappr
Summary of Snappr Customer Service Calls
48
TOTAL
CALLS
CALLS
01:30
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Snappr?
Request for Information Question:
- “Confirming my order”
- “Speak to a representative”
- “Reschedule booking”
Payments and Charges Question:
- “Payment”
- “Use Snapper credits for an upcoming booking”
- “Paid for photographer for this sat for sons engagement and photographer cx he has 3 days and has no photographer”
Activation/ Cancellation Question:
- “Photographer cancelled”
- “The photographer cancelled the shoot”
- “Cancel photoshot”
Return/ Replace Question:
- “Need to correct my email ID”
- “Change my email”
Refund Question:
- “Refund”
- “Failure to Refund Due to Photographer's Inability to Rpvpde Service as Requested.”
Shipping and Delivery Question:
- “It won't let me finish location”
Account Question:
- “I can't get into the app”
Product/ Service Question:
- “Looking to work as a photographer with snappr”
Staff Question:
- “Customer service”
Employment Question:
- “I have a problem with the websit, and my job is moving from place to place so i am tryingto do short notice apoitmment”
Other Question:
- “Photo shoot info”
- “Photographer didn’t show up”
- “Lost email”
Compare Snappr Customer Service To
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Snappr