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Contact Smoky Mountain Knife Works Customer Service

How to Reach a Person at Smoky Mountain Knife Works

Verified Contact Information

Toll-Free Number:

  • 1-800-251-9306
Call Now
Send Message

Customer Service:

  • 1-800-327-5871
  • 1-800-564-8374

General Info:

  • 1-865-453-5871

Customer Service:

collectibles@smkw.com
Collectors Corner
webmaster@smkw.com
Webmaster
help@smkw.com

Media:

media@smkw.com

Smoky Mountain Knife Works Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Smoky Mountain Knife Works Phone Number
1 (800) 251-9306
Most Popular Smoky Mountain Knife Works Email Address
help@smkw.com
Issue Resolution Rate
Low (38% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
Prepare before the call to Smoky Mountain Knife Works
Email, phone number or order id or tracking number
View full overview

How to Contact Smoky Mountain Knife Works Customer Service?

Most Popular Number:

(800) 251-9306
Total calls: 13 Issues resolved: 2 Last call: Oct 4, 2023

Smoky Mountain Knife Works Customer Service provides a toll-free hotline, (800) 251-9306, for the convenience of its clientele. This dedicated line serves as a direct communication channel for clients seeking to address inquiries, place orders, or express any concerns. This option is particularly suitable for individuals who favor verbal communication with a representative, facilitating a more comprehensive discussion of their needs or queries. When utilizing Smoky Mountain Knife Works Phone Number, it is advisable to have pertinent information or order specifics readily available to ensure a swift and efficient interaction.

For those who prefer to communicate via email, the Smoky Mountain Knife Works customer service email address is help@smkw.com. This email address is designed to facilitate a more detailed and written form of communication, which can be particularly useful for addressing complex issues or when you need to provide detailed information about your inquiry or order. When sending an email, make sure to include as much detail as possible to help the Smoky Mountain Knife Works Website team understand your issue or question promptly.

To contact the Smoky Mountain Knife Works Website, navigate to www.smkw.com and look for the "Contact Us" or "Help" section. This could be located at the bottom of the homepage, within the site's navigation menu, or directly accessible from the site's header. Once you find the "Contact Us" or "Help" section, you'll likely see options to fill out a contact form, which will prompt you to enter your contact information and details about your inquiry. After filling out the form, you can expect a response from the Smoky Mountain Knife Works Customer Service team, either via email or phone, depending on your preferences and the nature of your inquiry.

The Smoky Mountain Knife Works Hours are open from Sunday to Saturday, operating hours are 10:00 AM to 6:00 PM. This schedule ensures that clients have ample time to explore the extensive selection of knives, gear, and accessories available at the showroom. It's a great opportunity for clients to visit in person and experience the vast inventory that Smoky Mountain Knife Works has to offer. Whether you're looking for a specific item or just want to browse the latest collections, the store hours are designed to accommodate a wide range of customer schedules. You also can use www.smkw.com.

The Smoky Mountain Knife Works Address is 2320 Winfield Dunn Pkwy, Sevierville, TN 37876 USA. This address is easily accessible from major roads, making it a convenient location for visitors. The showroom is part of the Great Smoky Mountains National Park, offering a unique experience for those interested in knives and outdoor gear. If you're planning a visit, it's a good idea to check the store's website or contact them directly to ensure they are open and to receive any necessary directions or information regarding visiting Smoky Mountain Knife Works Hours.

PissedConsumer Club

Contact Information

Smoky Mountain Knife Works Website:

Smoky Mountain Knife Works Help Center:

Corporate Office Address:

Smoky Mountain Knife Works, Inc.
P.O. Box 4430 2320 Winfield Dunn Pkwy
Sevierville, Tennessee 37876
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 10:00am - 6:00pm

Customer Service Hours (EST):

Monday - Saturday: 9:00am - 5:00pm

More contact details

Fax:

+1 (865) 428-5991

Summary of Smoky Mountain Knife Works Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smoky Mountain Knife Works?

Request for Information Question:

  • “Order questions”
  • “Knife inquiry”

Return/ Replace Question:

  • “Return”

Shipping and Delivery Question:

  • “I ordered a catalog magazine . I didn't get it yet”

Activation/ Cancellation Question:

  • “Cancelnorder”

Product/ Service Question:

  • “Order a knife magazine”

Other Question:

  • “Catalogs”
  • “No answer!”
  • “Order Speer gold dot shells”

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