Smokey Bones - Awful experience with this restaraunt and the server and manager

4 of 57 Smokey Bones reviews

On November 14th These few things was our problems of the night: (there was more wording that happened but not enough room on here)

Server told us she didnt want to serve us and to go to bar to get served because she was sick

Cleaned off own table w/ rag they rang out in front of me on floor of bar

Manager was not visible and bartender did not have a clue where she was...??

Dirty/ sticky menus was handed to me

Manager finally came over to just listen w no response but to side with server, very arrogant and not a care in the world

bartender had hair down while serving food and drinks

All the servers were in groups chit chatting instead of serving/bussing tables/cleaning calls/ etc....

Called and wrote to corporate but no response

Picture is of bartender with hair down

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Cafes, Restaurants and Bars
review #960200
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4 of 57 Smokey Bones reviews

Nov 23, 2016 #1245158 Pretoria, Gauteng, South Africa

You need to understand that you are a CUSTOMER and not the servers' manager! Your only task is to go on there to EAT - not nitpick over the operations of the restaurant. If you can't handle that, STAY HOME.

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Nov 23, 2016 #1244997

I would APPRECIATE a server warning they were sick and suggesting I sit in another section. Also, the picture of the bartender you posted shows she has her hair in ponytail!!! That is COMMON! Seeing someone with their hair down completely is also common though I personally don't like it. But how you can say her hair is down when it's clearly pulled back in a ponytail!

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