Contact Smokeball Customer Service

Non-urgent questions can be sent via email instead of being addressed by phone. The Smokeball email address for general information is info@smokeball.com. If you need to email the Smokeball customer service department, send a message to support@smokeball.com. Customers interested in learning more about the referral program can contact the company at referrals@smokeball.com.

Smokeball customer support members are available daily from 8:00 a.m. to 7:00 p.m. CST. If you require technical assistance, please feel free to contact the company during these hours. The sales department is available during regular business hours and can be reached by phone as well. Christmas, New Year, Memorial Day, and other public holidays may be exceptions when the support services are not available. For more information, please contact the company before the holiday season begins.

Alternatively, there is another option to contact the company online. Both sales and support departments can be contacted via online forms on the Smokeball website. If you want to submit a message via the company’s website, follow the “Contact Us” link at the bottom of the page and choose between the “Sales Inquiry” or “Customer Support” forms depending on the nature of your question.