0 comments
Not resolved

I decided to finally spring for nice expensive sunglasses that would last.Bought the Smith Optics Aegis Arc for my job as an EMT from smith online.

You would expect that when you pay close to 100 dollars for quality sunglasses, that they could assemble them properly. After patiently waiting over a week, my sunglasses came defective. They installed two Right temple pieces.... The temple on left is the EXACT SAME piece as the right.

Meaning they managed to install it upside down and backwards. I don't even know how they could mess this up. Needless to say the frames are crooked and look ridiculous. They want me to pay more money to have them shipped back to be repaired or exchanged.

I am not even going to bother exchanging them. I'm returning them for a refund and never buying smith products again. That is just unacceptable when you spend that kind of money. Not to mention the time wasted without sunglasses.

Now I have to wait two weeks for a refund, pay more money to ship them back, and wait an additional week for new sunglasses I'm going to order.Smith optics you really dropped the ball.

Review about: Aegis Arc Regular Fit Aegabk12 2R.

Review #858288 is a subjective opinion of a user.

2.0
Product or Service Quality
Location
Price Affordability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
Customer service
Value for money
Advertised vs Delivered
Website
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Smith Optics?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I purchased one of these in the spring when Home Depot had them on sale. I loved it. Looked nice in the front of the house, was light..." Read more
"beware that this individual is now doing business under these other names: opera fashion group inc opera fashion group llc opera by sueli costa llc gabikini bossa beach AMONG MANY OTHERS. this individual is a..." Read more
"I bought a 10X diopter magnifier florescent hobby desk lamp from eHobbyTools several years ago on eBay. When it arrived I was instantly concerned about replacing the circular florescent bulb..." Read more
"The stucco is falling off our house and cracking, nails appear through the stucco. Lennar completed their destructive testing and caused even more unsightly stucco issues. The HVAC..." Read more
"Purpchased a bed from there. Thought it was a super good deal. After he was loading it up, i noticed the box spring didnt match and i kept asking him..." Read more
"The Promocodeclub.com is India's No.1 coupon websites that provides exclusively fresh coupons, discount code, gift vouchers. This website is introducing a page i.e "deal-of-the-day". On this page customers will find..." Read more
"We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they..." Read more
"If you go to that page you will see what Greystar does! I have went and reviewed other properties owned and operated by Them And Eastern Arcadia Investments, and apparently..." Read more