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Contact Smith and Noble Customer Service

Smith and Noble Phone Numbers and Emails

Toll-Free Number:

  • (888) 214-2134
Call customer service
Send Message

Legal:

  • (800) 248-8888
    Privacy Inquiries

Smith and Noble Emails:

Customer Service
kconstable@smithnoble.com
Ken Constable
care@smithnoble.com
dmca.notification@smithnoble.com
DMCA Inquiries
Is this your business?

Smith and Noble Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Smith and Noble Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Smith and Noble is (888) 214-2134. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.

  • Be prepared for the call as Smith and Noble may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.

View full overview ›

How to Contact Smith and Noble?

Most Popular Number:

(888) 214-2134
Total calls: 46 Issues resolved: 2 Last call: Jan 2, 2026

The company providing home decor custom products and expert design advice is available via the following Smith and Noble phone number: 1-888-214-2134. This is the toll-free line where you can contact a customer service specialist regarding your order, product inquiries, or warranty services. To schedule a free in-home design consultation, call 855-661-3478. If you need assurance as a to-the-trade client, use the following Smith and Noble contact: 1-800-246-1990.

For writing support, use the following Smith and Noble email address: contactus@smithnoble.com. It is suitable for most inquiries related to orders, services, and the company in general. Are you a To-The-Trade client? Send your inquiries to Tothetrade@3day.com. By choosing to email as a way of communication, ensure you include your name, order details, and a brief description of your query in the body of the letter. Such an approach will help to expedite the response process.

The Smith and Noble headquarters is located at 1181 California Avenue, Corona, California 92881, United States. This location houses their administrative offices and customer service departments. If you have an important letter, documents, or other paper correspondence, use the mentioned Smith and Noble address to mail it.

Smith and Noble's customer service team is available to assist you with any inquiries during the following business hours: Monday through Friday from 7 a.m. to 5 p.m. PT. The sales department is open Monday through Friday from 6 a.m. to 5 p.m. PT and from 7 a.m. to 4 p.m. PT. Regarding an online chat, such an option is available Monday through Friday from 8 a.m. to 5 p.m. PT.

The Smith and Noble website provides several options for online support. For real-time assistance, follow the telephone number at the top menu of the home page. Additionally, you'll find clickable emails and a contact form for a detailed inquiry. There is also a live chat option available during business hours.

PissedConsumer Club

Contact Information

Smith and Noble Website:

Smith and Noble Help Center:

Corporate Office Address:

Smith and Noble
1181 California Avenue
Corona, California 92881
United States

Other Info (opening hours):

Sales Hours
Sunday: CLOSED
Monday – Friday: 6 am PT – 5 pm PT
Saturday: 7 am PT – 4 pm PT

Care Hours
Sunday: CLOSED

Monday – Friday: 7 am PT – 5 pm PT

Saturday: CLOSED

Live Chat Hours

Sunday: CLOSED
Monday – Friday: 8 am PT – 5 pm PT
Saturday: CLOSED

More contact details

Fax:

800.426.7780

Smith and Noble Rating Based on 4 Reviews

Rating details

3.0
more details
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Website

Rating stats

Rating trend

Summary of Smith and Noble Customer Service Calls

47 TOTAL
CALLS
03:34 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smith and Noble?

Product/ Service Question:

  • “Broken shade”
  • “Brokenclutch”
  • “Broken clutch cover and cord”

Request for Information Question:

  • “Help with paint spots on shades”
  • “Don’t know how to use the product”
  • “Assistance with product functions”

Website/ Application Question:

  • “App problems”
  • “Installation of roller shades”

Return/ Replace Question:

  • “Shade replacement”
  • “Return of product”

Staff Question:

  • “Repair service”

Payments and Charges Question:

  • “Frustrated charging”

Other Question:

  • “New micro wave. Cannot put to zero default”
  • “Malfunctioning shade”
  • “Need pair remote to the shades”

Compare Smith and Noble Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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