Contact Smith and Noble Customer Service
Smith and Noble Phone Numbers and Emails
Toll-Free Number:
-
(888) 214-2134
Legal:
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(800) 248-8888Privacy Inquiries
Smith and Noble Emails:
Smith and Noble Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Smith and Noble Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Smith and Noble is (888) 214-2134. 98% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Smith and Noble may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Smith and Noble Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Smith and Noble is (888) 214-2134. 98% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Smith and Noble may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call Smith and Noble mainly because of product/ service, request for information and return/ replace.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Smith and Noble is care@smithnoble.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
Smith and Noble Website:
Smith and Noble Help Center:
Corporate Office Address:
Other Info (opening hours):
Sales Hours
Sunday: CLOSED
Monday – Friday: 6 am PT – 5 pm PT
Saturday: 7 am PT – 4 pm PT
Care Hours
Sunday: CLOSED
Monday – Friday: 7 am PT – 5 pm PT
Saturday: CLOSED
Live Chat Hours
Sunday: CLOSED
Monday – Friday: 8 am PT – 5 pm PT
Saturday: CLOSED
Fax:
Summary of Smith and Noble Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Smith and Noble?
Product/ Service Question:
- “Broken shade”
- “Brokenclutch”
- “Broken clutch cover and cord”
Request for Information Question:
- “Help with paint spots on shades”
- “Don’t know how to use the product”
- “Assistance with product functions”
Website/ Application Question:
- “App problems”
- “Installation of roller shades”
Return/ Replace Question:
- “Shade replacement”
- “Return of product”
Staff Question:
- “Repair service”
Payments and Charges Question:
- “Frustrated charging”
Other Question:
- “New micro wave. Cannot put to zero default”
- “Malfunctioning shade”
- “Need pair remote to the shades”
Compare Smith and Noble Customer Service To
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