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Contact SmartWool Customer Service

How to Reach a Person at SmartWool

Verified Contact Information

Toll-Free Number:

  • 1-888-879-9665
Call Now
Send Message

Customer Service:

  • 1-800-550-9665

Legal:

  • 1-720-778-4000
    Copyright Infringement Inquiries

Customer Service:

ca_customer_care@smartwool.com
Canada
propurchase@smartwool.com
Pro Purchase Program
customerservice@smartwool.com

Jobs/ Career:

peopleservices@vfc.com

Legal:

smartwoolcopyrightagent@vfc.com
Copyright Infringement Inquiries

Media:

smartwoolpr@backbone.media
Press Inquiries

Sales/ Reservations:

uscorporatesales@vfc.com
Corporate Sales

SmartWool Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SmartWool Phone Number
1 (888) 879-9665
Most Popular SmartWool Email Address
customerservice@smartwool.com
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Return/ replace and cards
View full overview

How to Contact SmartWool?

Most Popular Number:

(888) 879-9665

One of the fastest and most effective ways to contact the company is via phone. SmartWool phone number for customer service is 888-879-9665. Call this line to talk to a live company representative and address your issues and inquiries about returns and refunds, available products, pricing and payment methods, and more. The line is available Monday through Friday from 8 am to 6 pm CST. To save time, avoid calling the company on Monday as this is the busiest day of the week with the highest volume of calls.

SmartWool email for general consumer assistance is customerservice@smartwool.com. If you seek to contact the corporate legal department, please send your email to smartwoolcopyrightagent@vfc.com. This is the email address for copyright infringement inquiries.
If you are a media representative with a privacy inquiry, drop a note at smartwoolpr@backbone.media.

The company’s main office is located in Colorado. SmartWool address for the HQ is 3495 Airport Circle, Steamboat Springs, Colorado 80487, United States. To contact the company offline on the matter of a legal issue, send your request to the following address: Attn: General Counsel, 200 Domain Drive, Stratham, NH 03885, US.

SmartWool customer support operates Monday through Friday. The hours of operation are between 8 am and 6 pm CST. During the holidays, the schedule can change. Please contact the support team in advance to get information about working hours on holidays.

SmartWool website allows customers to get in touch with the support team via live chat and online contact form. To use any of these options, please go to the “Contact Us” page.
To start the chat, click the “Chat” button in the lower right corner.

PissedConsumer Club

Contact Information

SmartWool Website:

SmartWool Help Center:

Corporate Office Address:

VF Outdoor, LLC
1551 Wewatta St.
Denver, Colorado 80202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm


Mailing Address:

Attn: Copyright Agent / General Counsel

VF Intellectual Property Services, Inc.

3411 Silverside Rd., 200 Hanby Building

Wilmington, DE 19810

More contact details

Summary of SmartWool Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SmartWool?

Return/ Replace Question:

  • “Return items”
  • “Need to return or exchange a damaged faulty product”

Cards Question:

  • “Credit card charge icorrect”

Other Question:

  • “Can an order be sent to a different address than my home?”
  • “Trouble placing an order”

Compare SmartWool Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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