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Contact SmartWool Customer Service

SmartWool Phone Numbers and Emails

Toll-Free Number:

  • (888) 879-9665
Call customer service
Send Message

Customer Service:

  • (800) 550-9665

SmartWool Emails:

Customer Service
Legal
Copyright Infringement Inquiries
smartwoolpress@vfc.com
Press Inquiries
Is this your business?

How to Contact SmartWool?

Most Popular Number:

(888) 879-9665

One of the fastest and most effective ways to contact the company is via phone. SmartWool phone number for customer service is 888-879-9665. Call this line to talk to a live company representative and address your issues and inquiries about returns and refunds, available products, pricing and payment methods, and more. The line is available Monday through Friday from 8 am to 6 pm CST. To save time, avoid calling the company on Monday as this is the busiest day of the week with the highest volume of calls.

SmartWool email for general consumer assistance is customerservice@smartwool.com. If you seek to contact the corporate legal department, please send your email to shavlick@hollandhart.com. This is the email address for copyright infringement inquiries.
If you are a media representative with a privacy inquiry, drop a note at smartwoolpress@vfc.com.

The company’s main office is located in Colorado. SmartWool address for the HQ is 3495 Airport Circle, Steamboat Springs, Colorado 80487, United States. To contact the company offline on the matter of a legal issue, send your request to the following address: Attn: General Counsel, 200 Domain Drive, Stratham, NH 03885, US.

SmartWool customer support operates Monday through Friday. The hours of operation are between 8 am and 6 pm CST. During the holidays, the schedule can change. Please contact the support team in advance to get information about working hours on holidays.

SmartWool website allows customers to get in touch with the support team via live chat and online contact form. To use any of these options, please go to the “Contact Us” page.
To start the chat, click the “Chat” button in the lower right corner.

SmartWool Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call SmartWool is 8888799665. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday.

  • People call SmartWool mainly because of return/ replace and cards.

View full overview ›
PissedConsumer Club

Contact Information

SmartWool Website:

SmartWool Help Center:

Corporate Office Address:

SmartWool
3495 Airport Circle
Steamboat Springs, Colorado 80487
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm


Additional Address:


Smartwool

Attn: General Counsel

200 Domain Drive

Stratham, NH 03885, US

More contact details

SmartWool Rating Based on 3 Reviews

Rating details

2.9
more details
Warranty
Value for money
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of SmartWool Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SmartWool?

Return/ Replace Question:

  • “Return items”
  • “Need to return or exchange a damaged faulty product”

Cards Question:

  • “Credit card charge icorrect”

Other Question:

  • “Trouble placing an order”

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