Skip to content
Write review For Business
  • Login

Contact Smartsheet Customer Service

Smartsheet Phone Numbers and Emails

Toll-Free Number:

  • (844) 324-2360
Call customer service
Send Message

Customer Service:

  • +6 129 055 8255
  • +44 203 900 1410

Smartsheet Emails:

General Info
Legal
Privacy Inquiries
Media
PR Inquiries
Is this your business?

How to Contact Smartsheet?

Most Popular Number:

(844) 324-2360
Total calls: 24 Last call: Jan 22, 2025
author avatar
PissedConsumer Reporter

Often, the best way to address your consumer issue is to speak to a live customer care representative. Smartsheet customer care phone number is (844) 324-2360. This is a toll-free line for callers from the United States. If you are calling from the UK, dial +44-203-900-1410 or +6-129-055-8255 if you are in Australia. By calling Smartsheet customer support, you can address issues regarding access to your account, pricing and plans, get information about available solutions and products, and special offers.
Please note that calling on Thursday can take a while due to the high load of calls. Thus, it’s better to call the company on Friday when the team has fewer calls than on other days.

Smartsheet email address is info@eubuisnesspartners.com. Send an email to this address to get more information about the company and the services it offers. For all legal issues including privacy inquiries send a message to privacy@smartsheet.com.
If you have a media inquiry, drop an email at pr@smartsheet.com. The corporate PR department will be in touch to address your inquiry.

The company’s head office is located in Washington state. Smartsheet address for mailing is 10500 NE 8th Street, Suite 1300, Bellevue, Washington 98004, United States. If your inquiry is not urgent and can be sent offline or if you need to send documents to Smartsheet, use this address.

Striving to provide high-quality customer service, Smartsheet offers 24/7 support to make sure its customers get assistance anytime they need it. Sure, there might be changes in the schedule during the holiday season. Thus, contact the support team in advance to get information about the hours on specific dates.

Smartsheet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Smartsheet is 8443242360. 96% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Friday. The average call time is 15 seconds.

  • People call Smartsheet mainly because of product/ service, request for information and account.

View full overview ›
PissedConsumer Club

Contact Information

Smartsheet Website:

Smartsheet Help Center:

Corporate Office Address:

Smartsheet
10500 NE 8th Street, Suite 1300
Bellevue, Washington 98004
United States

Other Info (opening hours):

Other Location:

179 Lincoln St #200

Boston, MA 02111


116 George St

Edinburgh, EH2 4LH UK


133 Houndsditch, 4th Floor

London, EC3A 7BX, UK


333 George St

Sydney NSW 2000

Australia

More contact details

Smartsheet Rating Based on 2 Reviews

Rating details

1.9
more details
Product or Service Quality
Customer service
Reliability
Discounts and Special Offers

Rating stats

Rating trend

Summary of Smartsheet Customer Service Calls

27 TOTAL
CALLS
00:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smartsheet?

Product/ Service Question:

  • “Smartsheet not working”
  • “Smartsheet doesn`t work after payment”
  • “Smartsheet Sync Error”

Request for Information Question:

  • “Technical support”
  • “Need help administering user. Main staff left and need to update”
  • “Need to know our POC at Smartsheet for Radius Bank”

Account Question:

  • “Can’t sign on”
  • “I need to add accounts”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel”

Payments and Charges Question:

  • “Billing”

Other Question:

  • “Case 07377894”
  • “Issues with signing in”
  • “Demo”

Compare Smartsheet Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Smartsheet? What happened? What can we help you with?
Submit review Don't show this popup