Contact SmartRG Customer Service
How to Reach a Person at SmartRG
Verified Contact Information
Toll-Free Number:
-
1-877-486-6210
Customer Service:
-
1-360-859-1780
General Info:
info@smartrg.com
Legal:
privacy@adtran.com
Privacy Inquiries
sales@smartrg.com
SmartRG Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular SmartRG Phone Number
1 (877) 486-6210
Average Calls duration
1 minute
Most Popular SmartRG Email Address
info@smartrg.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Product/ service, account, payments and charges
SmartRG Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular SmartRG Phone Number | 1 (877) 486-6210 |
| Average Calls duration | 1 minute |
| Most Popular SmartRG Email Address | info@smartrg.com |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Product/ service, account, payments and charges |
Contact Information
SmartRG Website:
SmartRG Help Center:
Corporate Office Address:
SmartRG, Inc.
501 SE Columbia Shores Blvd, Ste 500
Vancouver,
Washington
98661
United States
Other Info (opening hours):
Sales Hours
Monday-Friday, 8am-5pm Central
Support Hours
Hours Monday-Friday, 7am-7pm Central
Summary of SmartRG Customer Service Calls
133
TOTAL
CALLS
CALLS
00:46
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SmartRG?
Product/ Service Question:
- “Home wifi not working”
- “Network error most of the time”
- “Network issues”
Account Question:
- “Wifi password”
- “My smart/rg user account is locked”
- “Hacked”
Payments and Charges Question:
- “Bill”
- “I would like to change payment card”
Request for Information Question:
- “Help with Wi-Fi”
- “Help with reset”
- “Need help switching nat type”
Shipping and Delivery Question:
- “Shipping troubles”
Staff Question:
- “Customer service”
Activation/ Cancellation Question:
- “I need cancel”
Other Question:
- “Smartrg”
- “Need to coonnect router to modem hitron”
- “Phone line”
Compare SmartRG Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
SmartRG