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Contact SmartRent Customer Service

How to Reach a Person at SmartRent

Verified Contact Information

Toll-Free Number:

  • 1-833-767-8736
Call Now
Send Message

Investors/ Franchising:

  • 1-480-371-2828

Legal:

  • +44 167 033 8119

Customer Service:

support@smartrent.com
community@smartrent.com
Community, Management and Leasing Inquiries

General Info:

info@smartrent.com

Investors/ Franchising:

investors@smartrent.com

Legal:

privacy@smartrent.com
Privacy Inquiries
legal@smartrent.com

Media:

media@smartrent.com

Report Fraud:

security@smartrent.com

Sales/ Reservations:

sales@smartrent.com

SmartRent Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SmartRent Phone Number
1 (833) 767-8736
Average Hold Time
00:02:08
Average Calls duration
7 minutes
Most Popular SmartRent Email Address
support@smartrent.com
SmartRent Live Agent Availability
56% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact SmartRent?

The SmartRent phone number for customer service inquiries is 1-833-767-8736. You can contact customer care advisors at this helpline to learn about the company’s products and services, their smart home devices, and subscription plans. You can also call this number to learn about fees and discuss billing concerns. The tech support team is available at this phone line as well to help with connectivity problems and app functionality and assist with setting up new devices or troubleshooting installation issues. The same number is appropriate for questions about connecting SmartRent with other smart home platforms. Potential investors can reach the Investor Relations team at 1-480-371-2828. For legal inquiries, dial +44-167-033-8119.

The SmartRent customer service email address for general information is info@smartrent.com. You can use this address to learn about the company’s smart home devices and their compatibility with other platforms or inquire about subscription plans and fees. To get in touch with the customer care team for tech support or assistance, write to support@smartrent.com. For Community, Management, and Leasing inquiries, contact the company’s representatives at community@smartrent.com. The sales team is available at sales@smartrent.com. If you suspect fraudulent activity, report the issue at security@smartrent.com. Press-related matters can be sent to media@smartrent.com. To discuss the investment opportunities, email your offers to investors@smartrent.com. Data Protection and Privacy Policy questions can be sent to privacy@smartrent.com.

The SmartRent headquarters mailing address is SmartRent Technologies, Inc., 8665 E. Hartford Drive, Suite 200, Scottsdale, Arizona 85255, United States. You can use this address for general information requests, official documentation, and legal inquiries. The SmartRent support is also available at this office for your suggestions, complaints, and feedback. You will get an official written response after the support team studies your matter. If you have questions or concerns regarding the Privacy Policy, send them to the Data Protection Officer at the mentioned office. Potential investors can use this SmartRent address to learn more about partnership requirements and discuss investment opportunities with the company’s representatives.

The SmartRent office hours are Monday to Sunday from 8 a.m. to 5 p.m. MST. You can also call the customer care helpline within these hours to learn more about the company’s devices, request tech support, or inquire about subscriptions. If you prefer online communication to phone calls, you can visit the Contact Us page of the company’s official website and use the Live Chat option during customer service hours. Alternatively, you can click the Email Us button to send a direct message to the SmartRent Help Center. The company’s representatives will contact you back to provide information or instructions as soon as they study your request.

PissedConsumer Club

Contact Information

SmartRent Website:

SmartRent Help Center:

Corporate Office Address:

SmartRent Technologies, Inc.
8665 E. Hartford Drive, Suite 200
Scottsdale, Arizona 85255
United States

Other Info (opening hours):

Business Hours:

Monday - Sunday: 8:00am - 5:00pm

More contact details

How Customers Rate SmartRent Support?

5.0 / 5
Good

Based on 20 calls to SmartRent customer support through PissedConsumer.com and 1 survey response.

Total Calls
20
Avg Call Duration
06:58
Issues Resolved
17%

Why Customers Call SmartRent?

Top Reasons of Customers Calls

  • Account 29%
  • Return/ Replace 18%
  • Product/ Service 18%
  • Customer Inquiries & Issues 18%
  • Staff 6%
  • Website/ Application 6%
  • Request for Information 6%

Account

29%
  • "I can't unlock my door with SmartRent app."
  • "My code never changed"
  • "Locked out of apartment"

Return/ Replace

18%
  • "Cannot change password"
  • "It never changed my access code"
  • "Turning on the fireplace"

Product/ Service

18%
  • "My ex husband has access code"
  • "access code issues"
  • "Door not workibg"

Customer Inquiries & Issues

18%
  • "Repeating false alarm …"
  • "Abbey Bautista"
  • "Lockout"

Staff

6%
  • "Set up service"

Website/ Application

6%
  • "App issues"

Request for Information

6%
  • "Need help setting up door system"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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