Contact SmartFax Customer Service
SmartFax Phone Numbers and Emails
Toll-Free Number:
-
(877) 762-7815
SmartFax Emails:
SmartFax Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SmartFax Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SmartFax is 8777627815.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as SmartFax may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SmartFax Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SmartFax is 8777627815.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as SmartFax may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call SmartFax mainly because of account, activation/ cancellation and product/ service.
The best email to contact SmartFax is customerservice@smartfax.com. 78% of customers use this email address to address their issues and concerns.
Contact Information
SmartFax Website:
SmartFax Help Center:
Corporate Office Address:
Summary of SmartFax Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SmartFax?
Activation/ Cancellation Question:
- “Deactivated”
- “Can not renew smart fax”
- “Quiero cancelar el cervicio”
Account Question:
- “Cannot access my account”
- “Need to transfer year subscription from old phone to new”
- “My bank account number has changed, I am on auto pay”
Request for Information Question:
- “Technical support”
- “For information”
- “Checking to see if no. Is still active”
Product/ Service Question:
- “Fax not working”
Payments and Charges Question:
- “To set up new payment method”
- “Unable to update payment method. Can't log in”
Cards Question:
- “Update card info”
Return/ Replace Question:
- “Change local fax number to a toll free fax number”
- “Email correction”
Staff Question:
- “Services discontinued”
Website/ Application Question:
- “I can't make the pdf get into the box. I've done this hundreds of times on the old site, but this time it won't go.”
Shipping and Delivery Question:
- “I can't get the pdf to land in the box, and I've done this hundreds of times in the past, but nothing will allow me to do this on your new site!!!”
Other Question:
- “Unable to send a fax”
- “CAN'T SEND FAX”
- “Can’t send FAX”
Compare SmartFax Customer Service To
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