Contact SmartFax Customer Service
SmartFax Phone Numbers and Emails
Toll-Free Number:
-
(877) 762-7815
SmartFax Emails:
SmartFax Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SmartFax Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SmartFax is (877) 762-7815.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as SmartFax may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SmartFax Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call SmartFax is (877) 762-7815.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as SmartFax may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call SmartFax mainly because of activation/ cancellation, account and request for information.
The best email to contact SmartFax is customerservice@smartfax.com. 69% of customers use this email address to address their issues and concerns.
How to Contact SmartFax Customer Service?
Most Popular Number:
| Total calls: 56 | Last call: Nov 19, 2025 |
Contact Information
SmartFax Website:
SmartFax Help Center:
Corporate Office Address:
Summary of SmartFax Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SmartFax?
Activation/ Cancellation Question:
- “Cancel service”
- “Cancellation”
- “Deactivated”
Account Question:
- “Having Login on to my account”
- “Smart fax not even letting us log in saying unresponsive”
- “Cannot access my account”
Request for Information Question:
- “Updated payment but not working”
- “Support”
- “Technical support”
Product/ Service Question:
- “Fax not working”
Payments and Charges Question:
- “To set up new payment method”
- “Unable to update payment method. Can't log in”
Cards Question:
- “Update card info”
Return/ Replace Question:
- “Change local fax number to a toll free fax number”
- “Email correction”
Staff Question:
- “Services discontinued”
Website/ Application Question:
- “I can't make the pdf get into the box. I've done this hundreds of times on the old site, but this time it won't go.”
Shipping and Delivery Question:
- “I can't get the pdf to land in the box, and I've done this hundreds of times in the past, but nothing will allow me to do this on your new site!!!”
Other Question:
- “Fax won’t send”
- “Unable to send a fax”
- “CAN'T SEND FAX”
Compare SmartFax Customer Service To
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