Contact SmartEnergy Customer Service

The SmartEnergy email address for general inquiries is info@smartenergy.com. If you seek to get in touch with the support department, please send a message to customer.service@smartenergy.com.
For more convenience, you can fill out an online form on the SmartEnergy website and submit a message online.

The SmartEnergy customer service members are available 6 days a week. On weekdays, the support team operates from 8 am to 87 pm EST. On Saturdays, teh supprot team is avaialble form 9 am to 6 pm EST. Please note that these hours, however, may vary during statutory holidays. If you are not sure if he company operates on Christmas, New Year’s, and other holidays, please get more details from the support department.

Customers who want to submit a message via the SmartEnergy website should press the “Contact Us” button at the top of the screen. After that, you need to fill in an online form on the right of the screen and press the “Send” button once you are ready. After reviewing your message, one of the customer support representatives will contact you.

The company’s head office is located in New York. Do you need to send your inquiry by post? Are you looking for the SmartEnergy address for mailing? Please forward your correspondence here: SmartEnergy Holdings, LLC, 400 Madison Avenue, New York, New York 10017, United States to contact the company offline.