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Contact Smallwoods Customer Service

How to Reach a Person at Smallwoods

Verified Contact Information

Customer Service Number:

  • 1-903-321-2535
Call Now
Send Message

Customer Service:

  • 1-903-295-2763

General Info:

  • 1-903-581-3881

Customer Service:

support@smallwoodhome.com

Media:

press@smallwoodhome.com
Press Inquiries

Smallwoods Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Smallwoods Phone Number
1 (903) 321-2535
Average Hold Time
00:00:59
Average Calls duration
4 minutes
Most Popular Smallwoods Email Address
support@smallwoodhome.com
Smallwoods Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
View full overview

How to Contact Smallwoods?

Smallwoods customer service phone number is 903 321 2535. The telephone number belongs to the direct Smallwoods contact methods. The support number can be reached Monday through Tuesday from 8:30 a.m. to 9:30 p.m. CST. To reach the specialists Wednesday through Friday, tend to the operation time from 8:30 a.m. to 4:30 p.m. CST. On weekends the Smallwoods phone number is available from 11:30 a.m. to 9:30 p.m. CST.
When the previous line is unavailable, turn to the number 903 295 2763. To get the general information about the services and options, call 903 581 3881. During the communication with the representatives you can ask direct questions and receive instructions during the conversation.

Smallwoods email is support@smallwoodhome.com. This is the mailing box of the Smallwoods customer service. When you have media questions, send the letter to the press@smallwoodhome.com. The Smallwoods support considers letters on a priority basis and sends responses within 3-4 days.

Smallwoods address is 101 Village Dr. Diana, Texas 75640 United States. The ordering system is available via the website. The location of the Smallwoods headquarters you can use to turn in claims or reports to the specialists. Send correspondence to different departments to get a response or assistance.

Smallwoods website offers to review the availability of canvas and pictures for ordering. On the official platform you can find out information about the discounts and special offers of the firm. The Smallwoods live chat is available for communication at the right down side of the screen. Press it to launch the chat and start communicating. The FAQ section and reviews are available on the site despite the operation time.

PissedConsumer Club

Contact Information

Smallwoods Website:

Smallwoods Help Center:

Corporate Office Address:

Smallwoods
101 Village Dr.
Diana, Texas 75640
United States

Other Info (opening hours):

Office Hours:

Monday - Friday: 8:30AM-4:30PM (CST)

More contact details

How Customers Rate Smallwoods Support?

5.0 / 5
Good

Based on 78 calls to Smallwoods customer support through PissedConsumer.com and 1 survey response.

Total Calls
78
Avg Call Duration
04:19
Issues Resolved
20%

Why Customers Call Smallwoods?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Request for Information 15%
  • Return/ Replace 11%
  • Product/ Service 11%
  • Shipping and Delivery 9%
  • Payments and Charges 7%
  • Account 5%
  • Cards 4%
  • Activation/ Cancellation 2%
  • Staff 2%
  • Website/ Application 2%

Customer Inquiries & Issues

33%
  • "To make sure my order is right"
  • "I have repeatedly told you"
  • "Blurry pictures"

Request for Information

15%
  • "Want instructions on how to refill my frames?"
  • "Need help One of my photo frames is a different color than the rest"
  • "I just have a question about framed and non framed prints"

Return/ Replace

11%
  • "Return Order"
  • "Change delivery address"
  • "Need to change order"

Product/ Service

11%
  • "Damage"
  • "Change Order address"
  • "Possible error in my order"

Shipping and Delivery

9%
  • "Wrong order"
  • "Delivery"
  • "Order Issues"

Payments and Charges

7%
  • "Overcharged"
  • "Pricing"
  • "Receivve my credit"

Account

5%
  • "Order placed automatically when I was inputting code"
  • "Code"
  • "To see how long " summer" special lasts .....Says no code needed.Is it today only??Thanks..."

Cards

4%
  • "Gift card"

Activation/ Cancellation

2%
  • "Please cancel texts"

Staff

2%
  • "Customer service"

Website/ Application

2%
  • "I'm trying to complete my application but your system tell me my address is incorrect this is my address for the last 6 years so I cannot proceed"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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