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Contact Smallwoods Customer Service

Smallwoods Phone Numbers and Emails

Customer Service Number:

  • (903) 321-2535
Call customer service
Send Message

Customer Service:

  • (903) 295-2763

General Info:

  • (903) 581-3881

Smallwoods Emails:

Customer Service
Media
Press Inquiries
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How to Contact Smallwoods?

Most Popular Number:

(903) 321-2535
Total calls: 56 Issues resolved: 6 Last call: Jan 29, 2025
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PissedConsumer Reporter

Smallwoods customer service phone number is 903 321 2535. The telephone number belongs to the direct Smallwoods contact methods. The support number can be reached Monday through Tuesday from 8:30 a.m. to 9:30 p.m. CST. To reach the specialists Wednesday through Friday, tend to the operation time from 8:30 a.m. to 4:30 p.m. CST. On weekends the Smallwoods phone number is available from 11:30 a.m. to 9:30 p.m. CST.
When the previous line is unavailable, turn to the number 903 295 2763. To get the general information about the services and options, call 903 581 3881. During the communication with the representatives you can ask direct questions and receive instructions during the conversation.

Smallwoods email is support@smallwoodhome.com. This is the mailing box of the Smallwoods customer service. When you have media questions, send the letter to the press@smallwoodhome.com. The Smallwoods support considers letters on a priority basis and sends responses within 3-4 days.

Smallwoods address is 101 Village Dr. Diana, Texas 75640 United States. The ordering system is available via the website. The location of the Smallwoods headquarters you can use to turn in claims or reports to the specialists. Send correspondence to different departments to get a response or assistance.

Smallwoods website offers to review the availability of canvas and pictures for ordering. On the official platform you can find out information about the discounts and special offers of the firm. The Smallwoods live chat is available for communication at the right down side of the screen. Press it to launch the chat and start communicating. The FAQ section and reviews are available on the site despite the operation time.

Smallwoods Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Smallwoods Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Smallwoods is 9033212535. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • Be prepared for the call as Smallwoods may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.

View full overview ›
PissedConsumer Club

Contact Information

Smallwoods Website:

Smallwoods Help Center:

Corporate Office Address:

Smallwoods
101 Village Dr.
Diana, Texas 75640
United States

Other Info (opening hours):

Office Hours:

Monday - Friday: 8:30AM-4:30PM (CST)

More contact details

Smallwoods Rating Based on 5 Reviews

Rating details

2.2
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of Smallwoods Customer Service Calls

72 TOTAL
CALLS
00:00 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smallwoods?

Request for Information Question:

  • “Need help One of my photo frames is a different color than the rest”
  • “I just have a question about framed and non framed prints”
  • “Question about a previous order”

Product/ Service Question:

  • “Damage”
  • “Change Order address”
  • “Possible error in my order”

Shipping and Delivery Question:

  • “Wrong order”
  • “Delivery”
  • “Order Issues”

Return/ Replace Question:

  • “Need to change order”
  • “Double change”
  • “Return”

Cards Question:

  • “Gift card”

Payments and Charges Question:

  • “Overcharged”
  • “Receivve my credit”

Account Question:

  • “Code”
  • “To see how long " summer" special lasts .....Says no code needed.Is it today only??Thanks...”

Website/ Application Question:

  • “I'm trying to complete my application but your system tell me my address is incorrect this is my address for the last 6 years so I cannot proceed”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “Please cancel texts”

Other Question:

  • “I have repeatedly told you”
  • “Blurry pictures”
  • “Adress”

Compare Smallwoods Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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