Sleepys - Not holding up to warrantee.

84 of 392 Sleepys reviews

Bought a king Sterns & Foster, paid $2,360.94 in Dec, 2012.Since then the bed sags where our bodies lay.

Deep contours. Contacted Mattress Marshals on June, 2015. Was told it was normal wear and I could re-summit claim in 6 months. I again tried but all my information I gave them was deleted.

I called, no reply. The bed looks and feels like an old mattress when it shouldn't be.

We bought the bed feeling good about the 25 year warrantee.We have had the bed not 4 years.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Warrantee

Reason of review:
Warranty issue
Preferred solution:
Let the company propose a solution
Monetary loss:
$2360
Product or service
Stearns And Foster Mattress
Review category
Furniture and Decor
review #742280
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84 of 392 Sleepys reviews
emurphy

Dec 10, 2015 #1076634

Sleepys verified representative

We're sorry to hear about your mattress and would love an opportunity to chat and help resolve this issue. Please email us at social@mattress.com with your order #, contact information, and reference case #01597770.

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