Sleep Experts Phone Numbers and Emails

Toll-Free Number:

  • (888) 557-5337

Customer Service:

  • (214) 269-4406

Sleep Experts Emails:

Customer Service
General Info

Sleep Experts Contact Information

Sleep Experts Website:

Sleep Experts Help Center:

Corporate Office Address:

Sleep Experts
2853 Eisenhower Street, Suite 400
Carrollton, TX 75007

Other Info (opening hours):


Every day: 9 a.m. - 9 p.m. CST

Mailing Address:

Mattress Firm, Inc.

10201 S. Main St.

Houston, TX 77025

Other Locations:

5100 Beltline Road Suite 1052

Addison TX 75254

9308 Sage Meadow Trail

Fort Worth TX 76177

3808 South Cooper Street

Arlington TX 76016

12828 South Freeway

Burleson TX 76028

420 East Pleasant Run Road Suite 300

Cedar Hill TX 75104

909 North Central Expressway Suite 50

Plano TX 75075

2215 South Loop 288 Suite 340

Denton TX 76205

5110 Eldorado Parkway Suite 100

Frisco TX 75034

2701 State Highway 121

Euless TX 76039

5861 Long Prairie Road Suite 200

Flower Mound TX 75028

862 East U. S. Highway 80

Forney TX 75126

8210 South State Highway 121

Frisco TX 75034

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Sleep Experts Rating Based on 2 Reviews

Rating details

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Advertised vs Delivered
Price Affordability
Customer service

Rating stats

Rating trend

Summary of Sleep Experts Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sleep Experts Customer Service?

Shipping and Delivery Question:

  • “Delivery of my purchase”
  • “Wrong mattress delivered, promissed replacement with correct mattress to resolve their mistake, this was a sale 4/25/2020 delivered on 4/27/2020. Several attempts were made to contact Chris Ketner. He took my money and did not deliver what we agreed”

Return/ Replace Question:

  • “Return”

Refund Question:

  • “Refund”

Other Question:

  • “Missing order”
  • “Getting scammed”
  • “Complant”


Sleep Experts Delivery Policy
To read more:
Sleep Experts Warranty
To read more:
Sleep Experts Privacy Policy
Sleep Experts has created this privacy statement to demonstrate Sleep Experts's' commitment to privacy, and to ensure The Client of Sleep Experts are aware of Company's latest position regarding privacy. Please note that this statement is subject to change, so The Company suggest The Client refer to it any time The Client of Sleep Experts may have questions regarding Sleep Experts privacy practices relative to the web. Sleep Experts has structured Company's web sites so that, in general, The Client of Sleep Experts can visit Sleep Experts on the Web without identifying The User of company services or revealing any personal information. On Sleep Experts web site, The User can download software updates, make requests, and register to receive materials. The types of personal information collected at these pages are name and contact information. Sleep Experts uses The User's information to better understand The Client's needs and provide The Client with better service.
To read more:
Sleep Experts FAQ Have Answers. Inspect the mattress regularly for sags and imprints; if it appears uneven or worn and frayed, maybe it's time to start shopping. If The Customer don't wake up feeling refreshed and rejuvenated - or if The User of Website feel any pain or discomfort - The Client of Sleep Expertsve definitely waited too long. A good night's sleep is one of the best investments The Client of Sleep Experts can make, so buy the best mattress The User of Website can afford. The Better Sleep Council advises consumers to buy the highest quality bedding they can afford, and then replace old bedding every eight to 10 years. Focus on finding a sleep set that satisfies The Customer's comfort preference first, then The Client's quality preference. To do so, always wear comfortable shoes that can easily be removed for lying down. Take The User's time; don't be shy. Shop at a store that The Customer know and trust and that offers services The Client desire.
To read more:
Sleep Experts Pros and Cons

Pros: Great selection

Cons: Bad customer service


Sleep Experts is a large mattress retailer. The company was founded in January 2003. It is headquartered in Carrollton, Texas, United States of America. Sleep Experts offers a wide range of foam mattresses, gel mattresses, innerspring mattresses, and adjustable beds. Sleep Experts featured brands include Simmons BeautySleep, Beautyrest Black Hybrid, Hampton & Rhodes, Sleep Comfort Int’l, Kingsdown and other. Expert match system to find a suitable mattress is available to consumers. Sleep Experts provides delivery and set-up services. There are over 50 Sleep Experts stores in North and Central Texas. The company employs over 300 specialists. Customer service is available during normal business hours.

Sleep Experts reviews and complaints

Sleep Experts is ranked 21 out of 284 in Bed and Bath category

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