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Contact Sleep Experts Customer Service

How to Reach a Person at Sleep Experts

Verified Contact Information

Toll-Free Number:

  • 1-888-557-5337
Call Now

Customer Service:

  • 1-214-269-4406

General Info:

sleepexpertscs@mfrm.com
customerservice@mattressfirm.com
Send Message

Sleep Experts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sleep Experts Phone Number
1 (888) 557-5337
Average Calls duration
1 minute
Most Popular Sleep Experts Email Address
sleepexpertscs@mfrm.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, refund, shipping and delivery
View full overview
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Contact Information

Sleep Experts Website:

Sleep Experts Help Center:

Corporate Office Address:

Sleep Experts
2853 Eisenhower Street, Suite 400
Carrollton, Texas 75007
United States

Other Info (opening hours):

Hours:

Every day: 9 a.m. - 9 p.m. CST


Mailing Address:

Mattress Firm, Inc.

10201 S. Main St.

Houston, TX 77025


Other Locations:

5100 Beltline Road Suite 1052

Addison TX 75254


9308 Sage Meadow Trail

Fort Worth TX 76177


3808 South Cooper Street

Arlington TX 76016


12828 South Freeway

Burleson TX 76028


420 East Pleasant Run Road Suite 300

Cedar Hill TX 75104


909 North Central Expressway Suite 50

Plano TX 75075


2215 South Loop 288 Suite 340

Denton TX 76205


5110 Eldorado Parkway Suite 100

Frisco TX 75034


2701 State Highway 121

Euless TX 76039


5861 Long Prairie Road Suite 200

Flower Mound TX 75028


862 East U. S. Highway 80

Forney TX 75126


8210 South State Highway 121

Frisco TX 75034

More contact details

Why Customers Call Sleep Experts?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Shipping and Delivery 21%
  • Product/ Service 14%
  • Refund 7%
  • Return/ Replace 7%

Customer Inquiries & Issues

50%
  • "Mattress dipping an making a squeaky sound"
  • "Mattress sinking in and making a squeaky noise"
  • "Getting scammed"

Shipping and Delivery

21%
  • "Delivery of my purchase"
  • "Missing order"
  • "Wrong mattress delivered, promissed replacement with correct mattress to resolve their mistake, this was a sale 4/25/2020 delivered on 4/27/2020. Several attempts were made to contact Chris Ketner. He took my money and did not deliver what we agreed"

Product/ Service

14%
  • "COMPLAINTS"
  • "Glitch in remote. Childlock flattening senior bed"

Refund

7%
  • "Refund"

Return/ Replace

7%
  • "return"

About

Summary

Sleep Experts is a large mattress retailer. The company was founded in January 2003. It is headquartered in Carrollton, Texas, United States of America. Sleep Experts offers a wide range of foam mattresses, gel mattresses, innerspring mattresses, and adjustable beds. Sleep Experts featured brands include Simmons BeautySleep, Beautyrest Black Hybrid, Hampton & Rhodes, Sleep Comfort Int’l, Kingsdown and other. Expert match system to find a suitable mattress is available to consumers. Sleep Experts provides delivery and set-up services. There are over 50 Sleep Experts stores in North and Central Texas. The company employs over 300 specialists. Customer service is available during normal business hours.

Sleep Experts reviews and complaints

Sleep Experts is ranked 34 out of 624 in Bed and Bath category

Compare Sleep Experts Customer Service To

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