Sleep Experts Phone Numbers and Emails

Toll-Free Number:

  • (888) 557-5337
Send Message

Customer Service:

  • (214) 269-4406

Sleep Experts Emails:

General Info
customerservice@mattressfirm.com
Is this your business?
PissedConsumer Club

Contact Information

Sleep Experts Website:

Sleep Experts Help Center:

Corporate Office Address:

Sleep Experts
2853 Eisenhower Street, Suite 400
Carrollton, TX 75007

Other Info (opening hours):

Hours:

Every day: 9 a.m. - 9 p.m. CST


Mailing Address:

Mattress Firm, Inc.

10201 S. Main St.

Houston, TX 77025


Other Locations:

5100 Beltline Road Suite 1052

Addison TX 75254


9308 Sage Meadow Trail

Fort Worth TX 76177


3808 South Cooper Street

Arlington TX 76016


12828 South Freeway

Burleson TX 76028


420 East Pleasant Run Road Suite 300

Cedar Hill TX 75104


909 North Central Expressway Suite 50

Plano TX 75075


2215 South Loop 288 Suite 340

Denton TX 76205


5110 Eldorado Parkway Suite 100

Frisco TX 75034


2701 State Highway 121

Euless TX 76039


5861 Long Prairie Road Suite 200

Flower Mound TX 75028


862 East U. S. Highway 80

Forney TX 75126


8210 South State Highway 121

Frisco TX 75034

More contact details

Sleep Experts Rating Based on 2 Reviews

Rating details

2.7
more details
Price Affordability
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services

Rating stats

Rating trend

Summary of Sleep Experts Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sleep Experts?

Shipping and Delivery Question:

  • “Delivery of my purchase”
  • “Missing order”
  • “Wrong mattress delivered, promissed replacement with correct mattress to resolve their mistake, this was a sale 4/25/2020 delivered on 4/27/2020. Several attempts were made to contact Chris Ketner. He took my money and did not deliver what we agreed”

Return/ Replace Question:

  • “Return”

Refund Question:

  • “Refund”

Other Question:

  • “Getting scammed”
  • “Complant”
  • “Very mislead!”

About

Summary

Sleep Experts is a large mattress retailer. The company was founded in January 2003. It is headquartered in Carrollton, Texas, United States of America. Sleep Experts offers a wide range of foam mattresses, gel mattresses, innerspring mattresses, and adjustable beds. Sleep Experts featured brands include Simmons BeautySleep, Beautyrest Black Hybrid, Hampton & Rhodes, Sleep Comfort Int’l, Kingsdown and other. Expert match system to find a suitable mattress is available to consumers. Sleep Experts provides delivery and set-up services. There are over 50 Sleep Experts stores in North and Central Texas. The company employs over 300 specialists. Customer service is available during normal business hours.

Sleep Experts reviews and complaints

Sleep Experts is ranked 30 out of 379 in Bed and Bath category

Compare Sleep Experts To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Mattress Firm image
1400 reviews
1.8
Mattress Direct image
9 reviews
1.3
Simmons Bedding Company image
263 reviews
1.9
Write a review
Do you have something to say about Sleep Experts? What happened? What can we help you with?
Submit review Don't show this popup