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Contact Skymall Customer Service

Skymall Phone Numbers and Emails

Toll-Free Number:

  • (800) 759-6255
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Skymall Email:

Customer Service
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Skymall Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Skymall is (800) 759-6255.

  • The longest wait times are on Monday, while the shortest are on Thursday and Friday. The average call time is 1 minute.

  • People call Skymall mainly because of return/ replace, product/ service, payments and charges.

View full overview ›

How to Contact Skymall?

Most Popular Number:

(800) 759-6255
Total calls: 12 Issue resolved: 1 Last call: Aug 1, 2022

Users can contact the company's agents for inquiries and assistance by dialing the toll-free number (800) 759-6255. Calling this helpline is best for those seeking to check their shipping status, backorders, and delivery updates. The Skymall phone number is also available to request product information, initiate returns, replacements, refunds, address billing issues, and modify or cancel orders. However, it might not be feasible if the matter is complex or sensitive.

Like the published helpline, Skymall customer service handles all queries and concerns via a single email address, customerservice@skymall.com. Since that is currently the only published email, the request volume is usually high, and responses can take several hours or days. That makes it comparatively less feasible than the Skymall phone number in urgent cases. Consumers with confidential or sensitive issues should also refrain from emailing the agent. Instead, sending a written correspondence or visiting the company headquarters is a better option. To do so, use the address SkyMall, Inc., 114 Tived Lane East, Edison, New Jersey 08837, United States.

Several options are available to consult Skymall customer service via the official website. The first is to visit the Help Center or Contact Us page to complete the online form. This method is best to inquire about orders, returns, shipping, product issues, or general questions. However, users submitting the form must provide all the required details, including their full name, email address, phone number, and a message explaining their concern. Clients can also seek real-time assistance with specific issues and inquiries by clicking the live chat icon at the bottom right corner of the page during working hours. When doing so, they must provide their name, email address, and consent to the company’s privacy policy. The company website also features detailed information about returns, shipping, delivery, and payment policies, along with FAQs to benefit those with general queries and concerns.

PissedConsumer Club

Contact Information

Skymall Website:

Skymall Help Center:

Corporate Office Address:

SkyMall, Inc.
114 Tived Lane East
Edison, New Jersey 08837
United States

Skymall Rating Based on 3 Reviews

Rating details

1.2
more details
Exchange, Refund and Cancellation Policy
Website
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Skymall Customer Service Calls

12 TOTAL
CALLS
00:53 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Skymall?

Payments and Charges Question:

  • “I was debited twice”
  • “Sir i didn't do 2 tasks now i don't have money so sir i want money by depositing my money if i don't come then i will go on depositing”
  • “Fraud”

Return/ Replace Question:

  • “Trying to return an item”
  • “Need to return an item”

Product/ Service Question:

  • “Withdrawal problem”
  • “Book tickets”

Refund Question:

  • “Refund”

Other Question:

  • “Item ordered not here”

About

Summary

SkyMall is a multi-channel, direct marketer offering high-quality, innovative merchandise from top direct marketers and manufacturers through its SkyMall catalog and web site. The SkyMall catalog is seen by approximately 88% of all domestic air passengers reaching more than 650 million air travelers annually. SkyMall is owned by NY-based private equity fund, Spire Capital Partners and The Greenspun Corporation. SkyMall was founded in 1990. The corporate offices of the company are located in Phoenix, Arizona:
1520 East Pima Street
Phoenix, Arizona 85034. The customer service of the company is available via the phone at: 1-800-759-6255.

Skymall reviews and complaints

Skymall is ranked 1094 out of 6414 in E-commerce category

Compare Skymall Customer Service To

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