The toll-free SkyBItz number, 1-800-909-7845, is published for telemetry support. Those intending to reach fleet management customer care can dial 1-888-760-4477 during working hours. To reach SkyBitz support at Petroleum Logistics LLC, use 1-877-762-7805 to call or message the respective agents. Clients seeking to learn about the enterprise fleet support and hours can call 1-866-875-9248. Lastly, 1-888-826-5546 is the helpline to contact the company's tank monitoring corporation. SkyBitz customer care also provides phone support with device installation, activation, technical troubleshooting, account portal access, billing, subscriptions, maintenance, repairs, returns, and warranty claims.
Like the published helplines, the company has several department-specific emails. Users consulting the enterprise fleets support can write to customercare.skybitz@ametek.com. The SkyBitz customer service email, trucksupport.skybitz@ametek.com, is available to consult the petroleum logistics support for relevant queries and concerns. Those intending to reach telemetry support can email telemetrysupport.telular@ametek.com during working hours. You can use skybitzsales@ametek.com to consult the agent for sales and reservations. Lastly, customercare.skybitz@ametek.com is the email to reach SkyBitz support for trailer and asset tracking. To ensure timely responses, send an email during working hours.
The company's corporate headquarters, SkyBitz Inc., is in the United States at 2300 Dulles Station Blvd—6th Floor, Herndon, Virginia 20171. Customers seeking to discuss critical issues and concerns with the business agents can arrive at the SkyBitz address for better assistance. However, an appointment may be required for in-person visitation and should be booked beforehand for convenience. Those unable to arrive in person can send a letter to the headquarters and expect to be assisted within a few days or weeks.
SkyBitz customer care is available to provide petroleum logistics support 24/7. However, the timings for enterprise fleet support are specified between 8:00 AM and 7:00 PM EST. Meanwhile, users consulting the telemetry support can reach out between 7:30 AM and 6:30 PM EST for efficient assistance. If an issue arises outside these hours, email it to the agent or consult the company website for information and self-help.
The company website features a form to reach SkyBitz support for specific inquiries. To submit it, users can visit the Contact page and provide all the required details, including company name, street, zip code, city, state, country, and other information. That helps forward their request to the appropriate department for assistance. The website also features several helpful resources, including videos, articles, case studies, press releases, and product information to benefit those with general queries and concerns.
