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Contact Skip Hop Customer Service

Skip Hop Phone Numbers and Emails

Toll-Free Number:

  • (877) 333-0117
    Order Assistance
Call customer service
Send Message

Customer Service:

  • (888) 782-9548
    Consumer Affairs

Skip Hop Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
Legal
Privacy Inquiries
Media
Affiliates
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Skip Hop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Skip Hop is 8773330117. 72% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Monday, while the shortest are on Thursday. The average call time is 2 minutes.

  • People call Skip Hop mainly because of return/ replace, account, shipping and delivery.

View full overview ›

How to Contact Skip Hop?

Most Popular Number:

(877) 333-0117
Order Assistance
Total calls: 21 Issue resolved: 1 Last call: Dec 15, 2025

For a good communication experience, Skip Hop provides several phone numbers, each of which is designed for certain matters. Regarding online orders, technical issues, or Carter’s Rewards, dial 877-333-0117. If you have product inquiries, general questions about corporate information, or want to share retail store purchase experiences, call 888-782-9548.

Skip Hop provides email support regarding the company’s products, orders, delivery, and other matters through customerservice@skiphop.com. If you are a member of the media or press who needs additional information about the company for publication, send your letter to contactus@carters.com.

Since Skip Hop is a part of Carter’s Inc., its main office is located as the Carter’s Inc. headquarters, namely in the United States at 206 State Street, Oshkosh, Wisconsin, 54901, USA. This location serves as the central hub where specialists from different departments perform global operations, provided widely range of baby and toddler products.

The Skip Hop customer service line, that serves regarding orders, is available during the following business hours: Monday through Friday from 8 a.m. to 9 p.m. ET and from 9 a.m. to 5:30 p.m. ET on Saturday. Regarding the consumer affairs line, it is open Monday through Friday at the same time.

To contact the Skip Hop manager through the official company website, navigate to the “Support” section at the bottom menu and follow “Contact Us”. From the page that will open in front of you, you can click on one of the telephone numbers, follow the email hyperlink, or fill out a contact form. Digital options are an efficient way to get answers or submit inquiries with just a few clicks.

PissedConsumer Club

Contact Information

Skip Hop Website:

Skip Hop Help Center:

Corporate Office Address:

Carter
50 West 23rd Street, 10th Floor
New York, New York 10010
United States

Other Info (opening hours):

Mailing Addresses:

Carter’s Consumer Affairs

3438 Peachtree Road NE, Suite 1800

Atlanta, Georgia 30326


Carter’s Consumer Affairs

206 State Street

Oshkosh, WI 54901

More contact details

Summary of Skip Hop Customer Service Calls

29 TOTAL
CALLS
01:49 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Skip Hop?

Shipping and Delivery Question:

  • “Issue with delivery”
  • “Wrong delivery”
  • “Courier complaint”

Return/ Replace Question:

  • “Replacement part”
  • “Replacement straw needed for straw bottle”
  • “Change order”

Product/ Service Question:

  • “Damaged light”
  • “Complaint”

Account Question:

  • “Not able to login”
  • “Account activation”

Request for Information Question:

  • “Tech support”

Payments and Charges Question:

  • “Payment issue”

Activation/ Cancellation Question:

  • “Cancel 9rder”

Other Question:

  • “Compañin”
  • “Order misplaced”
  • “Customer Address is not valid”

Compare Skip Hop Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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