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Contact Skip Hop Customer Service

How to Reach a Person at Skip Hop

Verified Contact Information

Toll-Free Number:

  • 1-877-333-0117
    Order Assistance
Call Now
Send Message

Customer Service:

  • 1-888-782-9548
    Consumer Affairs

Customer Service:

customerservice@skiphop.com

Investors/ Franchising:

investor@carters.com

Jobs/ Career:

careers@carters.com

Legal:

privacy@carters.com
Privacy Inquiries

Media:

affiliatecarters@carters.com
Affiliates
contactus@carters.com

Skip Hop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Skip Hop Phone Number
1 (877) 333-0117
Average Hold Time
00:00:37
Average Calls duration
5 minutes
Most Popular Skip Hop Email Address
customerservice@skiphop.com
Skip Hop Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Skip Hop?

For a good communication experience, Skip Hop provides several phone numbers, each of which is designed for certain matters. Regarding online orders, technical issues, or Carter’s Rewards, dial 877-333-0117. If you have product inquiries, general questions about corporate information, or want to share retail store purchase experiences, call 888-782-9548.

Skip Hop provides email support regarding the company’s products, orders, delivery, and other matters through customerservice@skiphop.com. If you are a member of the media or press who needs additional information about the company for publication, send your letter to contactus@carters.com.

Since Skip Hop is a part of Carter’s Inc., its main office is located as the Carter’s Inc. headquarters, namely in the United States at 206 State Street, Oshkosh, Wisconsin, 54901, USA. This location serves as the central hub where specialists from different departments perform global operations, provided widely range of baby and toddler products.

The Skip Hop customer service line, that serves regarding orders, is available during the following business hours: Monday through Friday from 8 a.m. to 9 p.m. ET and from 9 a.m. to 5:30 p.m. ET on Saturday. Regarding the consumer affairs line, it is open Monday through Friday at the same time.

To contact the Skip Hop manager through the official company website, navigate to the “Support” section at the bottom menu and follow “Contact Us”. From the page that will open in front of you, you can click on one of the telephone numbers, follow the email hyperlink, or fill out a contact form. Digital options are an efficient way to get answers or submit inquiries with just a few clicks.

PissedConsumer Club

Contact Information

Skip Hop Website:

Skip Hop Help Center:

Corporate Office Address:

Carter
50 West 23rd Street, 10th Floor
New York, New York 10010
United States

Other Info (opening hours):

Mailing Addresses:

Carter’s Consumer Affairs

3438 Peachtree Road NE, Suite 1800

Atlanta, Georgia 30326


Carter’s Consumer Affairs

206 State Street

Oshkosh, WI 54901

More contact details

Why Customers Call Skip Hop?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 29%
  • Shipping and Delivery 17%
  • Product/ Service 17%
  • Return/ Replace 13%
  • Account 8%
  • Request for Information 8%
  • Activation/ Cancellation 4%
  • Payments and Charges 4%

Customer Inquiries & Issues

29%
  • "Need 4 screws for my Skip Hop Explore & More Jumpscape foldaway jumper as I lost them during my move."
  • "Missing screws for Skip Hop Explore & More Jumpscape Foldaway jumper since moved."
  • "Issue with exersaucer"

Shipping and Delivery

17%
  • "Issue with delivery"
  • "Wrong delivery"
  • "Courier complaint"

Product/ Service

17%
  • "Product enquiry"
  • "Product support"
  • "Damaged light"

Return/ Replace

13%
  • "Replacement part"
  • "Replacement straw needed for straw bottle"
  • "Change order"

Account

8%
  • "Not able to login"
  • "Account activation"

Request for Information

8%
  • "Looking for a replacement seat"
  • "Tech support"

Activation/ Cancellation

4%
  • "Cancel 9rder"

Payments and Charges

4%
  • "Payment issue"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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