Three helplines are currently active for consultation with the SkinMedica customer service team. Users seeking to report adverse events can call the consumer care line at 1-888-912-1596. For product questions or to speak to the sales representative, use the SkinMedica phone number 1-866-867-0110. Next, 1-888-912-1572 is the helpline for account questions and member support. These numbers are active on weekdays between 8:00 AM and 6:00 PM CST, except holidays.
To consult the agents via the SkinMedica email, use one of the two published addresses depending on the nature of your problem. Clients requesting general information and assistance can write to care@skinmedica.com during business hours. The SkinMedica customer service email, ir-privacy@allergan.com, is dedicated for privacy inquiries. Emailing is reliable for general and non-urgent matters. However, its responses can take a few hours or days. This makes it less feasible than the SkinMedica contact numbers.
The SkinMedica headquarters is in the United States at 5770 Armada Drive, Carlsbad, California 92008. Users can visit this address or send a written correspondence for assistance with complex and confidential issues. When arriving in person, book an appointment in the relevant department beforehand for convenience. If the matter is urgent, it is best to call SkinMedica customer service for quick help.
Users can seek online assistance by initiating a live chat with the business agent on the SkinMedica website. You can also receive marketing and promotional communications from the company by clicking the subscribe button and providing your email address. Those requesting information about shops, providers, and rewards programs can click the relevant option on the home screen to find the details. The website also features various FAQs and options for order tracking for customer convenience.
