Contact Ski Sundown Customer Service

The customer support team handles user queries and concerns via several emails. Clients requesting general information and help can contact the agents via customerservice@skisundown.com. Those consulting the SnowSports School for information and inquiries can write to skischool@skisundown.com during Ski Sundown’s hours. For queries about the Ski Shop, email skishop@skisundown.com. Users requesting group services can reach the respective department at groupservices@skisundown.com. Lastly, humanresources@skisundown.com is the email to consult the human resources department for job-related inquiries.

Users seeking personalized assistance with complex and sensitive issues can send a letter or visit the Ski Sundown address, PO Box 126, Ratlum Road, New Hartford, Connecticut 06057, United States. When doing so, they should book an appointment in the relevant department beforehand. They can do so via phone or look for relevant options on the official website. When sending a letter, it is essential to provide relevant details to ensure better solutions to your problem.

The hours to consult the company offices during regular working days and holidays are specified on its official platforms. Users contacting Mountain & Lifts on weekdays can reach out between 9:00 AM and 10:00 PM. For consultation on weekends and holidays, the Ski Sundown hours will be from 8:00 AM to 10:00 PM. Requests submitted outside the mentioned hours are not handled immediately and are responded to the next day.