Skechers - Product feedback- Extremely Discontended
Dear Sketchers Team
I am writing to you to voice my deep dissatisfaction with the quality of the pair of Sketchers shoes that I bought from your store in Chandigarh (Country Mall) on 11th Feb 2016 for my mom.
We were assured by the shop assistant that the shoes are of great quality and comfort. And not even a month passed that the shoes had holes in them as shown in the attached picture. Unfortunately, neither quality nor comfort proved to be the case, even though we meticulously followed the instructions for use. Also attached is the bank transaction date for this purchase so you can also see that the shoes are still under warranty.
We contacted the respective shop and the shopkeeper asked us to send an email to you. I've long been a user of your products and up until now have always considered you to be an excellent product. I have every faith therefore that you will do what you can to rectify this situation.
+91 97799 49324 (R C Thaper)
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