Contact SIU Credit Union Customer Service

The SIU Credit Union email address where you can send general questions about the company's services is feedback@siucu.org. To resolve inquiries about the card service, connect with a dedicated specialist at cardservices@siucu.org. If you have questions about advertising, promotion, or other marketing-related matters, ask them at marketing@siucu.org.

The SIU Credit Union address, where the central hub is located, is 395 North Giant City Road, Carbondale, Illinois 62902, United States. In this place, specialists from different departments perform key functions to ensure the provision of financial services takes place at the proper level. If you need to send official letters, documents, or other papers, use the following mailing address: P.O. Box 2888, Carbondale, IL 62902-2888.

SIU Credit Union hours of operation are Monday through Thursday from 9 a.m. to 5 p.m., Friday from 9 a.m. to 6 p.m., and Saturday from 9 a.m. to 1 p.m. CST. This is the schedule when the company’s branches are typically open. Regarding the drive-up schedule, it is Monday through Thursday from 7:30 a.m. to 5 p.m., Friday from 7:30 a.m. to 6 p.m., and Saturday from 8 a.m. to 1 p.m. The time zone is local.

SIU Credit Union customer service is provided online. To use this option, follow the “Contact” hyperlink in the top menu. You’ll see clickable telephone numbers that are suitable for real-time assistance and a contact form allowing you to detail your matter and make it more personalized. Below, you’ll also see clickable emails to speak with the dedicated specialist in writing directly.