Contact SITKA Gear Customer Service
SITKA Gear Phone Numbers and Emails
Toll-Free Number:
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(877) 748-5247
Customer Service:
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(406) 522-5900Bozeman, Montana, USA
SITKA Gear Emails:
How to Contact SITKA Gear?
Most Popular Number:
| Total calls: 28 | Issue resolved: 1 | Last call: Jun 2, 2024 |
SITKA Gear Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call SITKA Gear is 4065225900. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as SITKA Gear may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call SITKA Gear is 4065225900. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as SITKA Gear may ask you for the following information to identify you as a customer: order id or tracking no.
People call SITKA Gear mainly because of request for information, return/ replace and staff.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact SITKA Gear is customerservice@sitkagear.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
SITKA Gear Website:
SITKA Gear Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 5:00pm MST
Other Location:
231 E Oak St, Bozeman
MT 59715
How Good is SITKA Gear's Customer Service?
Summary of SITKA Gear Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SITKA Gear?
Request for Information Question:
- “Lost buckle on my traverse bibs right side. How do I replace it.”
- “Checking on a prder”
- “Order status”
Staff Question:
- “Speak with customer service”
- “Customer service”
Return/ Replace Question:
- “Change color of jacket”
- “Exchange order”
- “Item Exchange”
Shipping and Delivery Question:
- “Haven't received my other package”
- “Item missing in shipment”
- “Sent wrong item”
Payments and Charges Question:
- “Military discount”
- “I tried for over an hour on Monday evening to take advantage of a25% discount Cyber Monday deal on a heavy Fanatic jacket and could not get it done online.”
- “Order placed without discount code”
Product/ Service Question:
- “Defect in item I bought for my grandson Christmas gift”
- “Product info”
- “Warranty on heavy weight pullover hoodie pocket peeling off”
Cards Question:
- “Need a gift card”
Other Question:
- “Have issue with hoddie”
- “Repair”
- “Can't place an online order”
Compare SITKA Gear Customer Service To
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