To get in touch with one of the customer support managers of the online store of the pop culture music products, dial the following Singtrix phone number: (800) 873-9156. There, you can request more details about the goods you are interested in, find out how to place an order online, and much more. Have your order number, product details, and your questions ready before you call. This will help the support manager to streamline your interaction and get faster support.
For written inquiries requiring an attachment of screenshots, product photos, or other materials, the online store provides the following Singtrix email: service@singtrix.com. This address is ideal for general customer support, namely product questions, order-related concerns, and general questions about the company. If you need to discuss distributorship or business development, direct your inquiries to sales@singtrix.com. General inquiries are accepted at info@singtrix.com. Regarding press or media matters, direct your questions to press@singtrix.com.
The Singtrix customer service team is available for phone and written support Monday through Friday from 9 a.m. to 5 p.m. EST, excluding holidays. If you need assistance outside these hours, email and wait for a response within 24–48 hours. In any case, we recommend clarifying the company’s schedule, as it may change over time. Actual business times are indicated on the “Contact” page of the company’s website.
The Singtrix website provides customer support online in several ways so that you can choose the one you need to resolve your matter effectively. On the home page, scroll to the bottom menu and follow the “Contact” hyperlink. This action will lead you to a separate page with emails. Click on one of them to communicate with a dedicated specialist directly. If you wish to receive Singtrix support via social media, click on the Facebook or Instagram icon at the bottom to go to the social media and send a message there.
