Ankara, Ankara
0 comments
Not resolved

Dear Sir/Madame,

We were cheated!!!!!!

I would like to draw your attention on the following situation that we faced with a company called �Sinares Industry & Trade Co.,Ltd�. First of all, we contacted a person called Judy Lee from Sinares Industry and asked for the good which we wanted to import. The commodity name is �plywood�. After emailing back and forth with Ms. Judy Lee, at first hand, we wanted to see the samples. Later on, we received the samples which were exactly same as what we have requested. The samples were in good quality and shape. Soon after, we ordered 1 container 40HQ plywood from Ms. Judy Lee. It took 1 month for us to receive the goods. When the container was opened, there was a great disappointment that we faced after receiving the goods. The goods which were supposed to be plywood, weren�t plywood at all. We received �***�(small pieces of various wood like Carpenders plane residuals with dust and stones) instead of plywood. Our customer urgently invited Lloyd�s surveillance company to the side. The surveyor took the pictures of the goods when they were in the container and also during discharge.

Later on, we notified Ms. Judy Lee regarding what we received and Ms. Judy wanted to see an evidence based on what we were complaining about. As we stated above, the surveillance company prepared the report upon his observations. We have sent Lloyd�s report, custom officer declaration form along with the seal and container numbers, pictures and all other documentation to her as an evidence. We also invited her or her representative to Turkey at our expense. However, she ignored to come to Turkey. After sending all the evidences to her, Ms. Judy Lee told us that they are using sister company and the sister company can�t reach the records of what they sent to us because the goods were shipped a month ago. Later on, she told us that they sent us the right good. Ms. Judy also offered us to make another order and she will apply a discount for the next order. We have been doing trade more than 30 years but never faced a situation like this before.

We as a company started to contact Ms. Judy almost everyday in order to solve the situation. We asked for the name of the owner of the company but she has never told us. We asked for the quality certificate which she refused to give us. I found that the company�s CR number which is 1526587. There is also another company that they registered in Hong Kong which is �Sinawood Co Ltd�. The company�s CR number is 1248585. The company�s website is www.sinawood.com and the phone number is 0086-59-7285-1536. The contact person is Judy Lee. We also found that Sinares Industry &Trade Incorporation date was 2008 and Sinawood Co Ltd incorporation date was 2010. However on the website, it shows that the company was established in 1997.

The address on the proformo invoice is No:603, Luhong Plaza, Longyan City, Fujian Province, China. Phone number is 86-59-7285-1536 Fax number is 86-59-7328-7860, Contact person name is Judy Lee but she uses other names such as Judy Qiu and Betty Qiu.

We would also like to inform you that this company has also deceived a company from Equator.

Best regards,

Mine Candar

Review about: Plywood.

Review #240876 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Sinawood?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Stanley Tools - Stanley fatmax Stanley Tools "i am a roofing carpenter and always use the fatmax tapes. The last 3 that I Have purchased have all split, this problem has just started happening, never Had this..." Read more Pella - This Company Is Selfish, Greedy And Does Not Care About Their Customers! Pella "I sent Pella Corporation a Very Serious Letter of complaint by email back on Tuesday, August 23, 2016 because I had bought one of their Glass Screen Doors and was..." Read more Marvin Windows And Doors - Rotten Marvin windows! Marvin Windows And Doors "We remodeled our house, installing 33 Marvin windows of various sizes and styles. Within 8-10 years they began to lose their seals and cloud up. We replaced 4 of the..." Read more Congoleum - Making Repairs after 8 years of Disgust Congoleum "Installed spring 2008. Looked great as I expected. No problems with installers. Within months noticed a gouge from a dropped cooking utensil. Obviously not a good thing for any floor..." Read more Dhgate - One of the Best Online Shopping site for international customers Dhgate "when I recieved the parcel one watch was missing and the other one did not match the description as soon as I called the customer care they took care of..." Read more OfferUp protects scammers Offerup "Got scammed out of $200 by fellow OFFER UP user in downtown Indy for what was supposed to be a new Haier Portable AC (never used/new and working - see..." Read more Canada Knives And Swords - I ordered, no reply, after 4 emails! Canada Knives And Swords "I ordered a Bowie Knife from "Canada Knives" and every time I check the site I find that the order is pending! I emails them for their specified email address..." Read more Huddle House - No good food preparation Huddle House "I order a bbq bacon and cheddar burger with onion ring. 1. The meat burn and dry. 2. No cheddar. 3. Bred hard and burned. 4. The onion ring burned..." Read more