Simpli Pleasure Phone Numbers and Emails

Toll-Free Number:

  • (800) 918-6308
  • Total calls: 13
  • Last call:

Customer Service:

  • (310) 622-9157

Simpli Pleasure Email:

Customer Service

Simpli Pleasure Contact Information

Simpli Pleasure Website:

Simpli Pleasure Help Center:

Corporate Office Address:

Simpli Pleasure
707 Courtney Street
Victoria, British Columbia V8W0A9
Canada
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Simpli Pleasure Rating Based on 6 Reviews

Rating details

2.1
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Simpli Pleasure Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Simpli Pleasure Customer Service?

Return/ Replace Question:

  • “Item replacement”
  • “Return”

Shipping and Delivery Question:

  • “Did not receive my whole order”

Product/ Service Question:

  • “My toy stopped working”

Activation/ Cancellation Question:

  • “Can’t install batteries properly to activate vibrator”

Other Question:

  • “Wrong email”
  • “Find my package”

About

Simpli Pleasure Return Policy
The Client's privacy and happiness is very important to The Company Simpli Pleasure offer multiple courier options including FedEx, USPS, and UPS. Priority, Express, and Overnight shipping options - depending on The User's metro area, most rushed packages deliver on Saturdays. The Company work around the clock to deliver The Client's packages to The User of Website as quickly as possible. If The user of company services is shipping to a location outside the Simpli Pleasure or Canada The Company offer both an economy and express international delivery option. www.simplipleasure.com may have one additional day processing time for Asian or rural addresses, as couriers have a lot of difficulties delivering packages to these locations. Depending on The Customer's country, and the sensitive nature of Company's products, orders may also have trouble making it through customs. International orders may also be subject to import duties or taxes. www.simplipleasure.com have no way of knowing beforehand the border crossing fees and taxes.
To read more: http://simplipleasure.com/pages/info#returns
Simpli Pleasure Delivery Policy
To read more: http://simplipleasure.com/pages/info#discreetp
Simpli Pleasure Terms of Service
The Company hope The User enjoy The Client's visit. By accessing any areas of SimpliPleasure.com users ("Users") agree to be legally bound and to abide by the terms set forth below. All orders are subject to acceptance and availability. In any event, The Customer's offer shall be deemed as accepted and the relevant contract of sale is effective only from the moment when The Customer receive a second e-mail expressly informing The User of company services about the acceptance by Simpli Pleasure of The User's order, the dispatch time, the essential characteristics of the purchased products, and including a detailed breakdown of the price paid for each product, and delivery costs and details ("Shipping Confirmation E-mail"). Simpli Pleasure reserves the right not to accept The User's order at its own discretion. In such case, Simpli Pleasure will inform The User by email of the cancellation of the order.
To read more: https://www.simplipleasure.com/pages/terms-conditions
Simpli Pleasure Privacy Policy
To read more: https://www.simplipleasure.com/pages/privacy-policy
Simpli Pleasure Pros and Cons

Pros: I just need what i ordered

Cons: Lak of willingness to solve issues or even be fair

Summary

Simpli Pleasure is an online retailer of intimate products. The company was founded in October 2013. Simpli Pleasure offers a broad range of products under the following categories: Vibrators, Him, Her, Couples, and Bondage. There are also sex essentials and lingerie. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Simpli Pleasure accepts returns (manufacturer’s defect) within 30 calendar days of receipt for a full refund or exchange. Descreet shipping/billing is guaranteed. Simple brown boxes and yellow envelops are used for all deliveries. The company ships their merchandise via USPS, UPS, and FedEx carriers worldwide. All orders are accepted online only.

Simpli Pleasure reviews and complaints

Simpli Pleasure is ranked 436 out of 3404 in E-commerce category

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