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Contact SimpleTix Customer Service

SimpleTix Phone Numbers and Emails

Toll-Free Number:

  • (855) 550-3670
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SimpleTix Emails:

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SimpleTix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call SimpleTix is (855) 550-3670.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call SimpleTix mainly because of product/ service, refund and request for information.

View full overview ›

How to Contact SimpleTix?

Most Popular Number:

(855) 550-3670
Total calls: 61 Issue resolved: 1 Last call: Feb 1, 2026

A single toll-free helpline, 1-855-550-3670, is active to consult SimpleTix customer service for all purposes. Clients requesting assistance with ticketing problems, orders, refunds, and payments can dial this number for quick responses during working hours. Those reaching out for event setup support, technical assistance, accounting, and billing can also call SimpleTix support for help. If the line does not connect or the agent cannot resolve the problem, consider alternatives such as emailing or in-person consultation for better services.

The SimpleTix contact email, support@simpletix.com, is a primary address suitable for ticketing inquiries, event setup, account issues, refunds, and technical support. Those consulting for membership-related communications can send an email form to clientservices@simpletix.com. Emailing is reliable for general problems and inquiries. However, if the matter is complex or requires sharing personal or sensitive information, consulting the SimpletTix customer service team at 19 Bryant St, Asheville, North Carolina 28806, United States would be best.

SimpleTix customer service hours are not publicly listed on its official website. However, users who submit complete details of their issues via the right means get efficiently assisted. Those unable to receive timely solutions to their problems can consult the featured information on the company website for self-help. Consumers who intend to visit the company offices must confirm the working hours for the relevant department over the phone beforehand for convenience.

To contact SimpleTix support online, open the official website in your browser and click the chat icon at the bottom-right corner of the homepage. That will connect you with the company agent for real-time assistance with ticketing, event setup, technical issues, and platform features. The company website features a knowledge base with a comprehensive collection of articles and guides covering events, orders, memberships, and technical troubleshooting. The Help Centre is a valuable resource for self-service support and learning more about the platform’s capabilities.

PissedConsumer Club

Contact Information

SimpleTix Website:

SimpleTix Help Center:

Corporate Office Address:

SimpletTix.com Inc.
19 Bryant St
Asheville, North Carolina 28806
United States

SimpleTix Rating Based on 3 Reviews

Rating details

2.7
more details
Product or Service Quality
Billing Practices
Style and Design
Value for money

Rating stats

Rating trend

Summary of SimpleTix Customer Service Calls

61 TOTAL
CALLS
01:26 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SimpleTix?

Product/ Service Question:

  • “Purchase questions.”
  • “Purchase info”
  • “Cant find tickets”

Request for Information Question:

  • “Missinh confirmation email”
  • “I need to talk to a live person”
  • “I bought 2 single tic and received confirmation for only. 1”

Refund Question:

  • “I need a refund on a ticket”
  • “Refund”
  • “Refund due to fight card change”

Payments and Charges Question:

  • “Paid for tickets and then screen took a long time to finish”
  • “Calling due to a customer dispute of charge”
  • “Charged for 12 tickets instead if 6”

Website/ Application Question:

  • “I'm a volunteer at Chenango county bluesfest and app isn't working”

Return/ Replace Question:

  • “Exchange tickets”

Activation/ Cancellation Question:

  • “Cancellation of tickets”

Staff Question:

  • “Customer service”

Shipping and Delivery Question:

  • “Never received refund”

Other Question:

  • “Pay for tickets”
  • “Saturday night concert Sinatra”
  • “Reservations for a cabana”

Compare SimpleTix Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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