Contact Silver Gallery Customer Service

Welcome to Silver Gallery's' customer service section. Please use the links on the left to find the answer to The Customer's questions. If The Client of Silver Gallery have a question regarding the availability of a item, please allow Silver Gallery 24 hours to respond. Silver Gallery will close at 12 noon on December 21st for the holiday. Silver Gallery will close at 12 noon on Monday, December 31st and all day on Tuesday, January 1st to observe the New Year's holiday and allow Silver Gallery's' employees some time with family. This offer only applies to orders shipping to the Continental www.silvergallery.com UPS Standard Ground Service is used for all orders unless otherwise requested. Orders sent to APO and FPO addresses are shipped via www.silvergallery.com Postal Service Parcel Post. Since delivery tracking is unavailable for Parcel Post delivery, Silver Gallery are unable to guarantee receipt of The User's order.

To read more: https://www.silvergallery.com/customer-service/#returns

The Silver Gallery takes every precaution to protect Company's users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. While on a secure page, such as Company's order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ?surfing'. All of Silver Gallery's' users' information, not just the sensitive information mentioned above, is restricted in Company's offices. Only employees who need the information to perform a specific job (for example, Silver Gallery's' billing clerk or a customer service representative) are granted access to personally identifiable information. If a user's personally identifiable information changes (such as zip code, phone, e-mail or postal address), or if a user no longer desires Silver Gallery's' service, Website provide a way to correct, update or delete/deactivate users' personally identifiable information.

To read more: https://www.silvergallery.com/privacy-policy/