The regional restaurant company provides separate Silver Diner phone numbers for specific matters to reduce the overwhelming of a single line. To reach out to the customer service department to ask what dishes and beverages the menu contains, where the nearest snack bar is located, what events or promotions will be held, and general questions, call 866-561-0518. If you are a Silver Diner associate or manager who has urgent questions, ask them at 301-230-8464 (English) or 301-230-8468 (Para Español). To discuss corporate-related matters, reach out to the Silver Diner headquarters at 301-770-0333 or send a fax to 301-770-3071.
For written communication, use the following Silver Diner email address: hr@silverdiner.com. There, you can connect with the corporate office to discuss associate relations. Regarding privacy policy inquiries, reach out to the company specialist at communityrelations@silverdiner.com. When composing your email, include a detailed inquiry. This will help the company’s manager quickly understand what answers to provide you with.
The Silver Diner address, where the company’s head office is located, is 12276 Rockville Pike Rockville, Maryland 20852, United States. This is where key operations and customer relations are performed. If your matter requires reviewing official correspondence by the company staff, use the mentioned address for mailing.
The Silver Diner hours are Monday through Friday from 9 a.m. to 5 p.m. GMT-4. This is the time when customer support operators are available to assist you with any inquiries by phone. Regarding restaurant hours, they vary by location. To find out when the nearest snack bar is open, follow “Locations” in the menu of the official company website and choose your region from the list.
If you need online assistance, the company’s official site provides such an option. To use it, open the menu by clicking on three horizontal lines in the upper-right corner and follow “General Information”. You’ll be directed to a separate page with clickable telephone numbers and emails. Additionally, you can reach out to the company representative via contact forms. After clicking on “Contact” in the menu, choose “Online ordering issue”, “Dinning experience”, “General Inquiries”, or another option in the “Guest Services” block to go to the page, where you can send a detailed inquiry.
