Contact Silpada Customer Service
How to Reach a Person at Silpada
Verified Contact Information
Toll-Free Number:
-
1-844-278-1878
Customer Service:
-
1-800-436-8803Family Of Brands
-
1-844-316-5241Family Of Brands
-
1-800-243-0459Family Of Brands
Customer Service:
careteam@gemvara.com
GEMVARA
service@honora.com
Honora
customerserviceha@honora.com
Honora, For jewelry retailer
General Info:
Media:
Silpada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Silpada Phone Number
1 (844) 278-1878
Most Popular Silpada Email Address
service@silpada.com
Issue Resolution Rate
Low (28% reported full resolution)
Silpada Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
96% phone, 4% email
Silpada Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Silpada Phone Number | 1 (844) 278-1878 |
| Most Popular Silpada Email Address | service@silpada.com |
| Issue Resolution Rate | Low (28% reported full resolution) |
| Silpada Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
| Prepare before the call to Silpada | Email, phone number or order id or tracking number |
Contact Information
Silpada Website:
Silpada Help Center:
Corporate Office Address:
Silpada Designs, Inc
11550 Renner Blvd
Lenexa,
Kansas
66219
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9 a.m - 5 p.m. (ET)
Other Location:
Canada
16-3450 Ridgeway Drive,
Mississauga, ON L5L 0A2, CA
Summary of Silpada Customer Service Calls
44
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
28%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Silpada?
Return/ Replace Question:
- “Return”
- “Jewelry replacement”
- “Repair or return of bent ring”
Product/ Service Question:
- “Want to make a purchase”
- “Purchase necklace and jewelry”
- “Damaged product”
Shipping and Delivery Question:
- “Did not receive email w/QR code for return”
- “Trying to change battery need correct size”
- “I would like to get my silpada re sized. I have arthritis an can not put my ring on.”
Request for Information Question:
- “Checking to see if affirm was approved”
- “Complaint about an order placed on Amazon”
Activation/ Cancellation Question:
- “Cancel order”
Refund Question:
- “Refund”
Other Question:
- “Repair”
- “Ring list it’s gold”
- “Claim”
Compare Silpada Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Silpada